
Service Centre Administrator
3 days ago
Job Title: Service Centre Manger
Product: Safe,Bank Locker,
A service center manager's responsibilities include:
- **Managing the service department**: Leading and managing the service team, including hiring, training, and performance management
- **Setting standards**: Establishing and overseeing service standards and procedures
- **Ensuring quality service**: Ensuring quality customer support and after-sales services
- **Improving customer satisfaction**: Collaborating with other departments to improve customer satisfaction and service efficiency
- **Providing customer service**: Providing prompt, professional solutions for customer inquiries
- **Building customer relationships**: Building lasting relationships with customers to ensure repeat customers
- **Staying up-to-date**: Staying updated on industry trends, best practices, and emerging technologies
- **Preparing reports**: Preparing and presenting regular reports to senior management on service performance
- **Identifying opportunities for improvement**: Proactively identifying opportunities for service improvement
- **Maintaining compliance**: Developing a working knowledge of industry laws and regulations to ensure compliance
Some skills and qualifications that may be helpful for a service center manager include:
- Excellent communication skills
- Strong leadership skills
- Exceptional interpersonal skills
- A bachelor's degree in a relevant topic, such as business administration
- Managerial experience, such as a supervisor or assistant manager
Pay: ₹12,000.00 - ₹17,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- Customer relationship management: 1 year (required)
- Leadership: 1 year (required)
- Team management: 1 year (required)
Work Location: In person
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