Service Centre Administrator

3 days ago

Surendranagar, India Siddhi Safe Full time

Job Title: Service Centre Manger

Product: Safe,Bank Locker,

A service center manager's responsibilities include:

- **Managing the service department**: Leading and managing the service team, including hiring, training, and performance management
- **Setting standards**: Establishing and overseeing service standards and procedures
- **Ensuring quality service**: Ensuring quality customer support and after-sales services
- **Improving customer satisfaction**: Collaborating with other departments to improve customer satisfaction and service efficiency
- **Providing customer service**: Providing prompt, professional solutions for customer inquiries
- **Building customer relationships**: Building lasting relationships with customers to ensure repeat customers
- **Staying up-to-date**: Staying updated on industry trends, best practices, and emerging technologies
- **Preparing reports**: Preparing and presenting regular reports to senior management on service performance
- **Identifying opportunities for improvement**: Proactively identifying opportunities for service improvement
- **Maintaining compliance**: Developing a working knowledge of industry laws and regulations to ensure compliance

Some skills and qualifications that may be helpful for a service center manager include:

- Excellent communication skills
- Strong leadership skills
- Exceptional interpersonal skills
- A bachelor's degree in a relevant topic, such as business administration
- Managerial experience, such as a supervisor or assistant manager

Pay: ₹12,000.00 - ₹17,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Customer relationship management: 1 year (required)
- Leadership: 1 year (required)
- Team management: 1 year (required)

Work Location: In person

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