Medical Record Retrieval Associate
5 days ago
**About the Role**:
We are hiring for **Medical Records Retrieval team** in India to support our **US Healthcare client**.
**Key Responsibilities**:
- Contact US healthcare providers and medical facilities to request patient medical records.
- Use patient authorization forms to initiate and track record requests.
- Upload retrieved medical records to **secure HIPAA-compliant systems**.
- Maintain accurate documentation of all communications and retrieval status in internal systems.
- Work closely with the US team to ensure timely completion of assigned requests.
**Required Skills & Qualifications**:
- Graduate (any stream) with **good English communication (verbal & written)**.
- **Prior experience in US Healthcare, RCM, or Medical Records Retrieval** preferred.
- Comfortable working **night shifts aligned to the US Eastern Time zone**.
- Strong attention to detail and ability to manage multiple record requests simultaneously.
- Familiarity with **HIPAA** compliance and confidentiality standards is an advantage.
**Shift & Working Hours**:
- **Night Shift**: 6:30 PM - 3:30 AM IST (aligned with US Eastern Time)
- **Monday to Friday (Saturday/Sunday off)**
**Why Join Us**:
- Opportunity to work with a reputed **US Healthcare client**.
- 100% remote working with performance-based growth opportunities.
- Supportive and structured training during onboarding.
- Competitive salary package.
Work Location: In person
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