Client Relations Executive

2 weeks ago


Velachery Chennai Tamil Nadu, India Joses inculcation Full time

**Job Overview**

**Duties**
- Communicate with clients to understand their costume and stitching requirements
- Provide personalized solutions, design suggestions, and status updates for orders
- Address client inquiries and resolve concerns promptly and professionally
- Maintain accurate records of client preferences, measurements, and order history
- Collaborate with internal design and tailoring teams to ensure timely delivery and satisfaction
- Identify opportunities to upsell or cross-sell related fashion products or services
- Build strong, long-term relationships with clients to encourage repeat business
- Support walk-in clients and assist with fittings and design consultations

**Requirements**:

- Excellent communication and interpersonal skills
- Customer-focused mindset with strong problem-solving abilities
- Organizational skills with attention to detail
- Basic knowledge or interest in fashion, tailoring, or design (preferred)
- Ability to multitask and work well in a fast-paced environment
- Prior experience in customer service, retail, or fashion is a plus
- Previous experience in a client-facing role is desirable
- Strong communication and interpersonal skills
- Excellent organizational abilities
- Proficiency in using CRM software is advantageous
- Knowledge of sewing or warehouse operations would be beneficial

Pay: ₹13,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Performance bonus

Work Location: In person

Expected Start Date: 28/04/2025


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