Floor Coordinator-hospital

1 week ago

Chamrajpet Bengaluru Karnataka, India BRINDHAVVAN AREION HOSPITAL Full time

**Position**: Hospital Floor Coordinator
**Experience Required**: 3 to 5 years in a hospital setting

**Roles and Responsibilities**:

- **Patient and Family Support**:

- Act as the first point of contact for patients and families on the assigned hospital floor.
- Address patient inquiries and provide guidance regarding hospital services and procedures.
- Coordinate with nursing staff to ensure patients’ comfort and satisfaction.
- **Floor Operations Management**:

- Oversee the daily operations of the hospital floor, ensuring smooth workflow.
- Monitor cleanliness, safety, and availability of necessary supplies and equipment.
- Coordinate with housekeeping and maintenance teams to resolve issues promptly.
- **Staff Coordination**:

- Support nursing and medical staff by coordinating schedules and communicating updates.
- Relay instructions from management to floor staff and ensure compliance with hospital protocols.
- Assist in managing and resolving staff issues on the floor.
- **Admissions and Discharge Coordination**:

- Assist with the admission and discharge processes, ensuring all documentation is completed.
- Liaise with the billing department and ensure a smooth transition for patients during discharge.
- **Emergency Handling**:

- Act swiftly in emergencies by coordinating with medical teams and following hospital protocols.
- Ensure proper communication during critical situations to prevent delays in care delivery.
- **Record Maintenance**:

- Maintain accurate records of floor activities, including patient movements and staff assignments.
- Update patient information and track daily reports using hospital management software.
- **Communication and Reporting**:

- Serve as a communication link between departments to facilitate smooth operations.
- Prepare and submit daily, weekly, or monthly reports to management on floor activities.
- **Training and Supervision**:

- Orient new staff to floor protocols and procedures.
- Ensure that all team members adhere to hospital standards and guidelines.

**Qualifications**:

- **Education**:

- Bachelor’s degree in Hospital Administration, Nursing, or related healthcare field.
- Certification in healthcare management is an advantage.
- **Experience**:

- 3 to 5 years of experience in a hospital environment, preferably in a floor coordination or administrative role.
- **Skills**:

- Strong interpersonal and communication skills.
- Ability to multitask, prioritize, and work efficiently under pressure.
- Problem-solving skills and attention to detail.

**Job Types**: Full-time, Permanent

Pay: ₹15,500.00 - ₹28,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 4 years (preferred)

**Language**:

- Kannada (preferred)

Work Location: In person

Expected Start Date: 04/01/2025

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