Patient Relations Executive

1 week ago


Hyderabad Telangana, India MEDICO HIRE Full time

**Responsibilities**
- Respond to patient inquiries and complaints in a professional and timely manner
- Handle patient feedback and take necessary actions to resolve issues
- Assist patients in navigating the healthcare system
- Coordinate with medical staff and other departments to ensure smooth patient care
- Maintain accurate patient records and ensure confidentiality of patient information
- Contribute to the development of patient engagement programs

**Skills and Qualifications**
- Bachelor's degree in healthcare administration, business administration, or related field
- 1-2 years of experience in patient relations or customer service in a healthcare setting
- Excellent communication skills, both verbal and written
- Strong problem-solving and critical thinking skills
- Empathetic and able to handle difficult situations with ease
- Familiarity with healthcare regulations and guidelines
- Strong computer skills and ability to work with electronic medical records systems
- Ability to work independently as well as part of a team

Akash

HR Manager

90 637 637 34

**Job Types**: Full-time, Permanent

Pay: ₹12,481.11 - ₹20,000.00 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift

**Experience**:

- total work: 1 year (required)

Work Location: In person



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