
Patient Relations Executive
1 week ago
**Responsibilities**
- Respond to patient inquiries and complaints in a professional and timely manner
- Handle patient feedback and take necessary actions to resolve issues
- Assist patients in navigating the healthcare system
- Coordinate with medical staff and other departments to ensure smooth patient care
- Maintain accurate patient records and ensure confidentiality of patient information
- Contribute to the development of patient engagement programs
**Skills and Qualifications**
- Bachelor's degree in healthcare administration, business administration, or related field
- 1-2 years of experience in patient relations or customer service in a healthcare setting
- Excellent communication skills, both verbal and written
- Strong problem-solving and critical thinking skills
- Empathetic and able to handle difficult situations with ease
- Familiarity with healthcare regulations and guidelines
- Strong computer skills and ability to work with electronic medical records systems
- Ability to work independently as well as part of a team
Akash
HR Manager
90 637 637 34
**Job Types**: Full-time, Permanent
Pay: ₹12,481.11 - ₹20,000.00 per month
Schedule:
- Day shift
- Morning shift
- Rotational shift
**Experience**:
- total work: 1 year (required)
Work Location: In person
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