Customer Success Executive

2 days ago

Ahmedabad, India VasyERP Solutions Pvt. Ltd. Full time

Job Description |Customer Success
Location: Ahmedabad, Gujarat

About Us

VASYERP, based in Ahmedabad designs and develops ERP & point of sale (POS) platform for manufacturing and retail industries in India and internationally. It provides solutions to manage Production, Inventory, Cloud-POS, Smart Retail,
Omni channel ecommerce, Self - Checkout, Smart Cart, m-POS, Self-Ordering, Cloud Printing, Customer Loyalty,
Memberships, Self-Kiosk, GST Returns, Accounting, Analytics and much more It also provides third party POS hardware with additional enhancing solutions for additional fees.

VASYERP is empowering SMEs to tackle the capacity of ERP and POS without any compromising. VASYERP has developed a game changing business intelligence software where any Small & Medium entrepreneurs can utilize this solution in their business and witness aggressive expansion in their business.

About the Role

A Customer Success Associate (CSA) supports customers as they transition from sales prospects to active users of your products. They’re focused on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue to work with your business.

Roles and Responsibilities
- Coordinate with customers
- Timely follow-up from customer
- Provide customer support & resolve their query.
- Coordinate with client & internal team.
- Arrange meetings for demonstration for services & give it to concerned departments.
- Good communication skills
- Mature and Polite behaviour with customers.
- Good in customer interaction.
- Able to handle healthy relation with the customer.

**Salary**: ₹15,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 8000877644

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