Ecom Sales Executive

2 weeks ago


Mumbai Maharashtra, India Additional Mile Pvt Ltd Full time

We are looking for Ecom Sales Executive (SME Division) for our client in Mumbai Location.

Experience - 2-4Years

Location -Mumbai

Roles and Responsibilities

Ecom Sales Executive (SME Division)
The primary responsibility of this role is to generate revenue from inbound leads
and through outbound reachouts.
The role will also include assisting customers to place orders and address their
various servicing queries.

1. Outbound calling to Customers to make them aware of products and upsell /
cross sell to maximise customer revenue per customer
2. Attending inbound queries and closing sales
respond to any of their queries related to products / timelines etc.
4. Getting estimates from estimation desk for custom inquiries and following up
with clients for conversion
5. Handle and resolve customer complaints
6. Engage and build relations with customers to be able to convert and
generate new business.
7. Manage all tasks via zoho tickets
8. Follow the desk processes and participate in ongoing sales and product
trainings

Required Qualification

Bachelor's degree in any field
Min 2-3 years of selling online products (e-commerce) to small businesses /
individuals
Working experience in gifting / printing companies is a big plus.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: In person



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