Receptionist Telecaller

4 days ago

Topsia Kolkata West Bengal, India SI SURGICAL CORPORATION Full time

**Receptionist Responsibilities**
- Greet and welcome visitors/clients in a professional and friendly manner.
- Answer, screen, and forward incoming phone calls.
- Maintain visitor records and issue visitor passes where applicable.
- Manage the reception area to ensure cleanliness and a professional environment.
- Handle incoming and outgoing mail, couriers, and deliveries.
- Coordinate with internal departments for scheduling meetings and appointments.
- Assist in basic administrative tasks such as filing, photocopying, and data entry.
- Maintain and update office contact lists and directories.

**Telecaller Responsibilities**
- Make outbound calls to prospective customers/clients to promote products or services.
- Answer inbound calls, resolve customer queries, and provide accurate information.
- Maintain a database of customer information, feedback, and call records.
- Follow up with interested prospects and schedule meetings/appointments.
- Explain product features, benefits, and pricing to potential customers.
- Meet daily/weekly call targets and reporting requirements.
- Build and maintain positive relationships with customers to ensure client satisfaction.
- Report customer feedback, complaints, and market trends to the management team.

Pay: ₹10,000.00 - ₹15,000.00 per month

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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