Central Reservation Executive

4 days ago


Nalco Square Bhubaneswar Orissa, India Swosti Grand Full time

**Confirming and Managing Reservations**:Confirming bookings, sending confirmation details, and managing changes or cancellations to existing reservations.
- **Coordination**:Working with other departments, such as housekeeping or food and beverage, to ensure availability and guest needs are met.
- **Guest Communication**:Answering guest inquiries, providing information about the property's facilities and services, and addressing guest concerns.
- **Record Keeping**:Maintaining accurate records of reservations and customer information.
- **Revenue Management**:Following sales techniques to maximize revenue and potentially assist with revenue generation strategies.
- **Software Proficiency**:Utilizing reservation systems and other relevant software to manage bookings and track data.
- **Problem Solving**:Troubleshooting and resolving guest issues, escalating concerns as needed.
- **Teamwork**:Collaborating with colleagues to ensure smooth operations and guest satisfaction.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay
- Yearly bonus

Work Location: In person

Expected Start Date: 11/05/2025



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