Front Desk Receptionist

2 days ago


Bhubaneswar Orissa, India Hirecentrix Services LLP Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Location - Patia

Contact no

Core responsibilities

  • Guest reception: Welcoming guests warmly, assisting with check-in and check-out procedures, and providing information about hotel services and amenities.
  • Reservations: Managing room bookings, modifications, and cancellations.
  • Communication and coordination: Acting as the central point of communication between guests and other departments, such as housekeeping and maintenance, to fulfill guest requests.
  • Financial management: Handling guest accounts, processing payments, and managing billing from check-in to check-out.
  • Problem-solving: Addressing guest complaints, concerns, and requests efficiently to ensure guest satisfaction.
  • Information management: Maintaining guest records and handling messages and mail for guests.
  • Revenue generation: Upselling services like room upgrades or late checkouts to increase profitability.

Other key duties

  • Concierge services: Assisting guests with various needs, such as booking tickets or providing information on local attractions.
  • Lost and found: Managing and securely storing lost and found items until they can be returned to the owner.
  • Room status management: Keeping track of room availability and status.
  • Front office maintenance: Ensuring the lobby and front desk area are neat and well-maintained

Job Types: Full-time, Permanent

Pay: ₹14, ₹18,000.00 per month

Benefits:

  • Food provided

Work Location: In person



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