Hospital Receptionist

2 weeks ago

K R Puram Bengaluru Karnataka, India Divine Grace Hospital Full time

**Hospital Receptionist - Divine Grace Hospital, Medahalli, KR Puram**

Divine Grace Hospital, a patient-focused healthcare facility in Medahalli, KR Puram, is looking for a friendly and organized **Hospital Receptionist** to be the first point of contact for our patients and visitors. You'll play a key role in creating a welcoming and efficient environment.

**Key Responsibilities**:

- **Welcome and assist patients and visitors** with a positive and empathetic attitude.
- **Manage appointments**, check-ins, and check-outs efficiently.
- **Answer phone calls**, direct inquiries, and provide accurate information.
- **Handle patient registration**, including collecting necessary personal and insurance details.
- **Process payments** and manage billing inquiries.
- **Maintain accurate patient records** and ensure data confidentiality.
- **Coordinate with various hospital departments** to facilitate smooth patient flow.
- **Keep the reception area tidy** and organized.

**Qualifications**:

- **High school diploma** or equivalent; a degree in a relevant field (e.g., Office Administration) is a plus.
- **Proven experience** in a front desk, receptionist, or customer service role, preferably in a healthcare setting.
- **Excellent communication** and interpersonal skills.
- **Proficient in basic computer skills** and office software; experience with hospital management systems (HMS) or electronic health records (EHR) is an advantage.
- **Strong organizational abilities** and attention to detail.
- **Ability to handle stressful situations** with professionalism and calm.
- **Fluency in English and Kannada** is highly preferred.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹16,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)

Work Location: In person

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