Frontdesk Receptionist

**Job Title**: Front Desk Receptionist

Job Summary:
The Front Desk Receptionist serves as the first point of contact for patients and visitors at the hospital. This role is responsible for providing administrative support, handling inquiries, and facilitating communication between patients and medical staff.

Key Responsibilities:

- Greet and direct patients, visitors, and staff, providing excellent customer service.
- Answer and manage incoming calls while handling caller inquiries.
- Schedule, reschedule, and verify patient appointments.
- Register new patients and update existing patient records.
- Manage patient check-ins and check-outs efficiently.
- Process payments and handle billing inquiries.
- Maintain a tidy and organized reception area.
- Ensure confidentiality and security of patient information as per hospital policy.

Qualifications:

- High school diploma or equivalent; further training in office administration is a plus.
- Experience in a receptionist or customer service role, preferably in a healthcare setting.
- Proficiency in using healthcare software and Microsoft Office Suite.
- Excellent communication and interpersonal skills.
- Strong organizational abilities with attention to detail.
- Capability to work under pressure in a fast-paced environment.

**Skills**:

- Excellent organizational and multitasking skills.
- Strong customer service orientation.
- Effective communication abilities both verbally and in writing.
- Basic understanding of medical terminology (preferred).

Work Environment:

- This position is located in a busy hospital setting and involves direct contact with patients and healthcare providers. The role requires frequent use of standard office equipment such as computers, telephones, photocopiers, and fax machines.

Pay: ₹12,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay
- Yearly bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person

Application Deadline: 01/02/2025