Customer Support- International Voice Process

4 days ago

Chandigarh Chandigarh, India Northern Softech Full time

**Job description**

Customer Support Executive - International Voice Process (Male for the night shift)

Day timings: 9.00am - 6.00pm & Night timings: 9.00pm - 6.00am

Experience: 1-2 yrs (Fresher's with excellent communication skills can also apply)

**Full Job Description **Requires a full time and long term eligible team player who is willing to learn, keen for productivity and accepts responsibility for the tasks assigned and can fit in a positive environment for the individual and company's growth.

**Responsibilities and Duties**

2. Handling customer queries, client management, and ecommerce orders submission.
3. Good written and spoken English is must
4. Required basic computer proficiency and knowledge of MS word and MS Excel will be an added advantage
5. Ensure the quality of service delivery of the task assigned and reporting
6. Any B2C/B2B international sales and support experience will be preferred and analytical skills will be an added advantage.

**Key Skills**

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
9056488440, 7307314743

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Overtime pay
- Shift allowance

Work Location: In person

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