Travel Associate
2 weeks ago
Job Summary:
**Responsibilities**:
Customer Service:
- Provide exceptional customer service to clients throughout the travel planning and booking process.
- Build and maintain strong client relationships to encourage repeat business.
Travel Planning:
- Assist clients in selecting suitable travel options based on their preferences, budget, and travel requirements.
- Research and stay updated on travel trends, destinations, and industry developments.
- Coordinate travel itineraries, including flights, accommodations, transportation, and activities.
Booking and Reservations:
- Book flights, hotels, rental cars, and other travel-related services for clients.
- Ensure accuracy in booking details and provide clients with all necessary documentation.
Documentation and Compliance:
- Ensure compliance with travel regulations and requirements.
- Prepare and distribute travel documents, including itineraries, tickets, and visas.
Problem Resolution:
- Address and resolve any issues or disruptions that may occur during travel.
- Work with clients and travel partners to find satisfactory solutions to problems.
Collaboration:
- Collaborate with internal teams, travel suppliers, and partners to ensure smooth coordination of travel services.
- Share insights and feedback with the team to improve overall customer satisfaction.
Administration:
- Maintain accurate and up-to-date records of client interactions, bookings, and payments.
- Assist with administrative tasks, such as processing payments, managing invoices, and maintaining databases.
**Requirements**:
- Only Female Preferred
- Previous experience in a similar role within the travel industry is preferred.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- Familiarity with travel booking systems and technology.
- Knowledge of travel regulations and requirements.
- Ability to work independently and as part of a team.
- Flexibility to work occasional evenings or weekends based on business needs.
- Bachelor’s or equivalent required; additional certifications in travel and tourism are a plus.
**Salary**: ₹11,203.61 - ₹35,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
Schedule:
- Weekend availability
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 3 years (preferred)
Ability to Commute:
- Gurgaon, Haryana (required)
Ability to Relocate:
- Gurgaon, Haryana: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9649700800
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