Guest Relation Executive

4 days ago

Varthur Bengaluru Karnataka, India Maa Homes PVT Ltd Full time

Key Responsibilities:
Guest Welcome & Hospitality
- Greet all walk-in clients and scheduled visitors with warmth and professionalism.
- Offer refreshments, ensure comfort, and manage the lounge/waiting experience.
- Brief clients with a high-level introduction to the project before handing them over to the sales team.

Client Coordination & Site Experience
- Maintain and update the daily visitor log and appointment schedule.
- Coordinate with the sales and CRM teams to ensure preparedness for client visits.
- Ensure model villas, reception area, and all common zones are clean, well-maintained, and ready for walkthroughs.

Front Desk & Communication Support
- Handle incoming calls professionally and route them to the concerned team members.
- Assist in collecting feedback forms, managing guest queries, and light CRM data entry if required.

Collateral & Brand Presentation
- Ensure brochures, price sheets, and project documents are well-stocked and updated.
- Maintain brand-aligned aesthetics in the visitor experience zones.

Required Skills & Qualities:

- Excellent communication in English and Kannada (Hindi is a plus)
- Pleasant personality, confident, and service-oriented mindset
- Ability to handle high-value clientele and maintain brand standards
- Presentable, organized, and comfortable with basic administrative work
- Prior experience in real estate, hospitality, or luxury retail preferred

Eligibility:

- Any graduate (degree in hospitality, communication, or business preferred)
- 1 year of experience in a front office, customer service, or guest relations role

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 9606120022

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