Guest Relation Executive

19 hours ago

Bengaluru Karnataka, India JLL Full time

**JLL empowers you to shape a brighter way**.

Guest Relations Executive

Key Responsibilities:

- Greet and welcome guests upon arrival, ensuring a warm and professional first impression
- Handle guest inquiries, requests, and complaints promptly and efficiently
- Coordinate with various departments to fulfill guest needs and resolve issues
- Manage guest check-in and check-out processes, ensuring smooth transitions
- Provide information about hotel facilities, services, and local attractions
- Maintain accurate guest records and update information in the hotel management system
- Handle reservations, modifications, and cancellations as needed
- Assist with concierge services, including booking transportation and making restaurant reservations
- Monitor guest satisfaction and collect feedback to improve service quality
- Ensure compliance with hotel policies and procedures
- Assist in organizing and coordinating special events or VIP guest arrangements
- Maintain a clean and organized front desk area

Qualifications:

- Bachelor's degree in Hospitality Management, Tourism, or related field preferred
- 2+ years of experience in guest relations or customer service roles, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Fluency in English; additional languages are a plus
- Strong problem-solving abilities and attention to detail
- Proficiency in hotel management software and Microsoft Office suite
- Ability to work flexible hours, including evenings, weekends, and holidays
- Professional appearance and positive attitude
- Ability to work well under pressure and in a fast-paced environment

Skills and Competencies:

- Outstanding customer service orientation
- Empathy and patience when dealing with guest concerns
- Ability to multitask and prioritize effectively
- Strong organizational and time management skills
- Cultural sensitivity and adaptability
- Team player with the ability to work collaboratively across departments
- Discretion in handling confidential information

**Location**:
On-site -Bengaluru, KA

**Scheduled Weekly Hours**:
48

**_JLL Privacy Notice _**

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For additional details please see our career site pages for each country.

.

  • Guest Relation Executive

    19 hours ago

    Bengaluru, Karnataka, India Enray technologies Pvt Ltd Full time

    Hiring: GRE (Guest Relation Executive) Location: Kanakapura, Bangalore Experience: Minimum 1 year (Freshers with a Bachelor’s degree may also apply) **Job Summary**: The Guest Relation Executive will be the first point of contact for guests, ensuring a warm welcome, smooth check-in/check-out, and exceptional service throughout their stay/visit. The role...

  • Guest Relations Executive

    19 hours ago

    Bengaluru, Karnataka, India Olive by Embassy Full time

    **Guest Relation Executive** **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded boutique business & leisure...

  • Guest Relation Executive

    6 days ago

    Bengaluru, Karnataka, India Nextwebi IT Solutions Pvt. Ltd. Full time

    We are looking for Guest Relation Executive for 5 Star Resorts. Details are mentioned below: Position - Guest Relation Executive Industry-5 Star Resort Location - Bangalore Minimum Qualification - 10+2 and above. Minimum Experience - Freshers can also apply. **Salary**: ₹15,000.00 - ₹50,000.00 per month Schedule: - Day shift Ability to...

  • Guest Relation Executive

    1 week ago

    Bengaluru, Karnataka, India Sowparnika Projects and Infrastructure Pvt Ltd Full time

    The Guest Relations Executive plays a crucial role in providing exceptional customer service and building strong relationships with clients and guests in the real estate industry. They serve as a primary point of contact, ensuring customer satisfaction and enhancing the overall experience throughout the sales and post-sales process. The Guest Relations...

  • Guest Relation Executive

    2 weeks ago

    Bengaluru, Karnataka, India Sowparnika Projects and Infrastructure Pvt Ltd Full time

    The Guest Relations Executive plays a crucial role in providing exceptional customer service and building strong relationships with clients and guests in the real estate industry. They serve as a primary point of contact, ensuring customer satisfaction and enhancing the overall experience throughout the sales and post-sales process. The Guest Relations...

  • Guest Relation Executive

    1 week ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25107437 **Job Category**Rooms & Guest Services Operations **Location**Marriott Executive Apartments Bengaluru UB City, 24/99, Vittal Mallya Road,, India, India, 560001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of...

  • Guest Relations Executive

    2 weeks ago

    Bengaluru, Karnataka, India Sukino Healthcare Solutions Full time

    Guest Relations Executive Any Degree Schedule: - Day shift Work Location: In person **Speak with the employer** +91 9731430781

  • Guest Relation Executive

    19 hours ago

    Bengaluru, Karnataka, India JLL Full time

    JLL supports the Whole You, personally and professionally. Guest Relations Executive **Key Responsibilities**: Greet and welcome guests upon arrival, ensuring a warm and professional first impression Handle guest inquiries, requests, and complaints promptly and efficiently Coordinate with various departments to fulfill guest needs and resolve issues Manage...

  • Guest Relations Executive

    19 hours ago

    Ulsoor, Bengaluru, Karnataka, India Sattva Group Full time

    **Job Summary**: We are looking for a friendly, professional, and customer-focused **Guest Relations Executive** to ensure a welcoming and high-quality guest experience. This role involves managing guest interactions, resolving inquiries and concerns, and creating a warm, positive environment that aligns with our service standards. **Key...

  • Guest Relation Executive/ Receptionist

    6 days ago

    Bengaluru, Karnataka, India PR PROPERTIES PVT. LTD Full time

    Job Tittle: Guest Relation Executive - Real Estate (Freshers to 2 Years Experience) We are looking for a dynamic and customer-focused Guest Relations Executive (GRE) to join our growing real estate mandate Company. This role is ideal for freshers or those with up to 2 years of experience in Front desk or GRE, with a focus on contact for all guest-related...