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Customer Support

2 weeks ago

Chennai Tamil Nadu, India Movate Full time

**Work Location**: Chennai
**Experience**: 1 to 3 Years
**Education Qualification**: Any Graduate (Must)
**No of openings**: 3
**Roles and Responsibilities**:
Gaming experience is mandatory.
Ability to multi-task.
Ability to stay focused while working on multiple programs.
De-escalate issues as necessary.
Understand player needs (read attentively, respond appropriately).
Problem-solving skills.
Patience and willingness to help.
Strong customer service orientation and disposition.
Ability to work in multiple technical mediums simultaneously while remaining attentive to the player and their concern.
Excellent written and verbal communication skills in Portuguese.
Required Skills & Desired Skills
Excellent Conversational and Customer Service Skills.
Excellent verbal, written, and interpersonal communication skills.
For Portuguese, the level required is above (B2).
Customer Service experience is a plus.
Ability to multi-task.
High School Diploma or equivalent.
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Name(required)
Phone(required)
Are you a Graduate?(required)
Yes
No
Do you have customer service experience in the Portuguese Language, working in a call center environment?(required)
Yes
No
How many years of experience do you have working as a Customer Service Representative?(required)
0-12 Months
more than 12+ Months
Are you flexible working in night shifts?(required)
Yes
No
Flexibility to work any hours?(required)
Yes
No
Are you willing to work on Holidays?(required)
Yes
No
Do you have prior gaming industry experience?(required)
Yes
No
Current Location(required)
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**Accepted file types**: pdf, docx, doc, Max. file size: 10 MB.