Customer Support Associate

24 hours ago


Ernakulam, India CII - Model Career Centre Full time

Greetings from CII-MCC

We are looking for Customer Support Associate ( Work From Home )

Job role
- Attending training sessions to grow knowledge of products and to develop customer service skills.
- Processing and logging incoming calls into the CRM system.
- Identifying customer needs.
- Forwarding and escalating inquiries to relevant individuals and departments.

**Laptop / Desktop : Windows 10 Pro Operating System, I3 processor, Power Back up UPS, and Dedicated internet (WIFI or Dongle).**
**USB Headset to be purchased**

**Week Off : Rotational**

**Language: Malayalam.**

**Job Types**: Full-time, Fresher

**Salary**: ₹8,000.00 - ₹10,000.00 per month

**Benefits**:

- Provident Fund
- Work from home

Schedule:

- Morning shift
- Rotational shift

Ability to commute/relocate:

- Ernakulam, Ernakulam - 682031, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Secondary(10th Pass) (required)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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