
Customer Service Associate
8 hours ago
**Customer Service Associate Responsibilities**:
- Attending training sessions to grow knowledge of products and to develop customer service skills.
- Processing and logging incoming calls into the CRM system.
- Identifying customer needs.
- Forwarding and escalating inquiries to relevant individuals and departments.
- Contacting customers to give them accurate feedback on the progress of their inquiries.
- Providing outstanding customer service.
- Updating customer information as required.
- Maintaining confidentiality of information.
- Performing other duties as the need arises.
**Customer Service Associate Requirements**:
- High school diploma, GED, or suitable equivalent.
- 1+ years of customer service experience, preferably in a related field.
- Successful completion of provided training.
- Proficient computer skills.
- Experience with CRM preferred.
- Proficient with MS Office suites.
- Excellent phone etiquette.
- Outstanding communication skills, both verbal and written.
- Strong people skills.
- Ability to sit at a desk for extended periods.
**Relate**
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Ability to Commute:
- Ernakulam, Kerala (required)
Ability to Relocate:
- Ernakulam, Kerala: Relocate before starting work (required)
-
Associate Customer Service
19 hours ago
Ernakulam, India Burndy Full timeWe are looking for suitable Graduates experienced with good communication skills to support the Hubbell India customer service Teams routine, adhoc activities, and projects predominantly but not limited to any specific task. This requirement is for responding to customer enquiries, sales order creation, expediting orders, quote creations, price resolutions &...
-
Customer Service Associate
2 weeks ago
Ernakulam, India Analytix Fintech International Pvt Ltd Full timeHiring an Associate, who is able to handle the customers queries and status updation. **Responsibilities**: - Good Communication skill in both Oral & Written - Chating Skill - Smart & Active in work - Logical thinker - Updating CRM Softwares - Updating latest Status to Clients **Qualifications / Skill** - Experience - 1 years experience or Fresher can...
-
Customer Service Associate
1 week ago
Ernakulam, India ADVENXA Full time**We are Hiring a Customer support Associate** Salary **:17,000/- to 25,000/-per month** Location **:Info-park, Kakkanad, Kochi, Kerala** Experience**:1 to 5 years in Bpo / Customer Support voice process** Explaining the practice procedures through via call/mail. Dealing with all requests in an efficient and courteous manner. Answering telephone calls...
-
Call Center Executive
21 hours ago
Ernakulam, India ABC Customer Service Full timeCompany Name: ABC Customer Service Type of Company: BPO/Call Centre/Contact Centre Vacancies: 1 Designation: Telecalling Executive Joining date: 26 August 2025 (flexible) This position of Telecalling Executive is for our client, an international car company. Work location will be in our office in Kochi. Job Description: Candidates have to make outbound calls...
-
Customer Service Associate
6 days ago
Ernakulam, India Chris Johnson Business IT Solutions Full timeWork directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...
-
Customer Service Representative
2 weeks ago
Ernakulam, India SAI SERVICE PVT LTD Full timeBook service appointments Post service follow-ups **Salary**: Up to ₹15,000.00 per month **Benefits**: - Health insurance - Paid time off - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Quarterly bonus - Yearly bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Telemarketing: 1...
-
Customer Relation Associate
5 days ago
Ernakulam, India ORE EQUIPE Full timeUrgently hiring smart and energetic customer Relation Associates. Qualification: Diploma/ Bachelors in any discipline Requirements: Knowledge of basic computer knowledge, Tally **Job Type**: Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus Ability to...
-
Associate Customer service
17 hours ago
Ernakulam, India Sutherland Full timeCompany DescriptionAbout SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We've...
-
Customer Support Associate
2 days ago
Ernakulam, India May I Help You Consulting Service Full time**About us** May I Help You Consulting Service Designation: Customer Service Gender: Male /Female Location: Eranakukam Qualification: +2 Pass/ Degree & above Experience: Freshers/ Any Cre/ Sales 1-2 year experience **Salary**: 10000-18000 Working time: 9.30 am to 6.00pm Schedule: - Day shift Work Location: One location
-
Customer Support Associate
2 days ago
Ernakulam, India CII - Model Career Centre Full timeGreetings from CII-MCC We are looking for Customer Support Associate ( Work From Home ) Job role - Attending training sessions to grow knowledge of products and to develop customer service skills. - Processing and logging incoming calls into the CRM system. - Identifying customer needs. - Forwarding and escalating inquiries to relevant individuals and...