Customer Support Associate

Greetings from CII-MCC We are looking for Customer Support Associate ( Work From Home ) Job role - Attending training sessions to grow knowledge of products and to develop customer service skills. - Processing and logging incoming calls into the CRM system. - Identifying customer needs. - Forwarding and escalating inquiries to relevant individuals and...

**Job description** - Support to develop business through online or offline (leads conversion). - Adherence service procedures, policies and standards. - Monitor on time delivery of product purchased by online customers. - Achieve the target assigned. - Verify all the online sale (Transaction paid/ Fraud alert). - Keep focus on customer experience throughout...

**Customer Service Responsibilities list**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...

**We are Hiring a Customer support Associate** Salary **:17,000/- to 25,000/-per month** Location **:Info-park, Kakkanad, Kochi, Kerala** Experience**:1 to 5 years in Bpo / Customer Support voice process** Explaining the practice procedures through via call/mail. Dealing with all requests in an efficient and courteous manner. Answering telephone calls...

**Responsibilities**: - Handling customer queries on Whatapp, E-mails and Other Medias. - Educate current and potential customers with product and service information - Identify and escalate priority issues to the Team Leader. - Updating CRM Softwares - Handle all queries in a polite, professional manner. - Knowledge in Business Term - Professional...

Urgently hiring smart and energetic customer Relation Associates. Qualification: Diploma/ Bachelors in any discipline Requirements: Knowledge of basic computer knowledge, Tally **Job Type**: Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus Ability to...

An ideal candiate should, - Be fluent in English (Speaking & Typing) - Be from Kochi (Commute to office in Kaloor) Details: - Work Location - Near Kaloor Stadium, Kochi - Time - 9 AM to 6 PM - Salary - 12,000 to 15,000 - WFH is not an option **Job Types**: Full-time, Permanent **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day...

Hiring an Associate, who is able to handle the customers queries and status updation. **Responsibilities**: - Good Communication skill in both Oral & Written - Chating Skill - Smart & Active in work - Logical thinker - Updating CRM Softwares - Updating latest Status to Clients **Qualifications / Skill** - Experience - 1 years experience or Fresher can...

Greetings from CII MCC We are looking for Customer Support Job role - Provide end-to-end service support to our customers. - Work with internal teams to resolve customer issues promptly. - Gather and pass on the feedback from customers to product development teams. - Proactively engage with customers to enhance retention and loyalty. - Meet the high...

We are looking for a Female Customer Relationship Associate to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image. To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport...