Customer Support Executive Walk-in

1 week ago

Noida Uttar Pradesh, India TechPerspect Software Pvt Ltd Full time

A **Customer Support Executive** with fluent English and excellent communication skills is responsible for handling customer interactions efficiently and ensuring a positive customer experience. Their roles and responsibilities typically include:
Key Responsibilities:

- Provide accurate and timely information about products/services.
- Address and resolve customer complaints or escalate them when necessary.
- Identify customer issues and provide appropriate solutions.
- Collaborate with internal teams to resolve complex queries.
- Maintain records of customer interactions and transactions.
- Update customer details in the database or CRM system.
- Generate reports on common issues and customer feedback.
- Build and maintain good relationships with customers.

**Required Skills**:

- Excellent verbal & written communication skills
- Strong problem-solving ability
- Customer-centric approach
- Ability to handle pressure and multitask
- Proficiency in using CRM software and support tools

**Walk-in date and time**:
**Feb 11, 12, 13 Feb || 11.00 AM - 4.00 PM**

**Contact person and details**: 9140349417

**Venue and location: AWFIS, Majestic Signia, 6th Floor, Plot no. A-27, Block-A, Industrial Area, Noida Sector 62**

Pay: Up to ₹15,000.00 per month

Schedule:

- Rotational shift

Work Location: In person

Application Deadline: 20/02/2025

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