Receptionist/administrator

Job Summary:Receptionist / sales

The Receptionist serves as the first point of contact for visitors and clients, providing exceptional customer service and administrative support to ensure smooth operations within the office.

Key Responsibilities:

- **Greeting Visitors**: Welcome and direct visitors in a friendly and professional manner.
- **Answering Calls**: Manage incoming phone calls, transferring them to the appropriate departments and taking messages when necessary.
- **Managing Correspondence**: Handle incoming and outgoing mail, packages, and deliveries.
- **Scheduling Appointments**: Coordinate and schedule meetings, appointments, and conference room bookings.
- **Administrative Support**: Provide general administrative and clerical support, including data entry, filing, and office supply management.
- **Maintaining Reception Area**: Ensure the reception area is tidy and presentable, with all necessary materials (e.g., pens, forms, and brochures).
- **Assisting Visitors**: Offer refreshments and ensure visitors have a positive experience.
- **Security**: Monitor access to the building, ensuring visitor logs are maintained and security protocols are followed.
- **Other Duties**: Perform other related duties as assigned.
- **Sales Generation**: Identify and target potential clients, generate leads, and convert them into sales.
- **Client Relationship Management**: Build and maintain strong, long-lasting customer relationships.
- **Market Research**: Conduct market research to identify new business opportunities and stay updated on industry trends.
- **Sales Presentations**: Prepare and deliver sales presentations and product demonstrations to prospective clients.
- **Negotiation**: Negotiate terms of sales agreements and close deals effectively.
- **Sales Reporting**: Maintain accurate records of sales activities, customer interactions, and pipeline status in the CRM system.
- **Target Achievement**: Meet and exceed sales targets and KPIs set by the company.
- **Customer Feedback**: Gather customer feedback and provide insights to the product development and marketing teams.
- **Team Collaboration**: Work closely with the marketing and product teams to develop effective sales strategies and campaigns.
- **Continuous Improvement**: Participate in training and development programs to enhance sales skills and product knowledge.

Qualifications:

- **Education**: High school diploma or equivalent. Additional certification in office administration is a plus.
- **Experience**: Prior experience as a receptionist or in a related administrative role.
- **Skills**: Excellent verbal and written communication skills, strong organizational skills, and proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- **Personal Attributes**: Professional appearance, friendly demeanor, and a high level of discretion and confidentiality.
- **Education**: Bachelor’s degree in Business, Marketing, or a related field.
- **Experience**: Proven experience as a Sales Executive or in a similar sales role, preferably within the [industry].
- **Skills**: Strong sales, negotiation, and communication skills, proficiency in CRM software and Microsoft Office Suite.
- **Personal Attributes**: Self-motivated, goal-oriented, and able to work independently and as part of a team.
- **Other Requirements**: Willingness to travel as required by the role.

Both positions require a proactive attitude, excellent interpersonal skills, and the ability to work in a dynamic environment.

**Job Types**: Full-time, Permanent

Pay: ₹6,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Baramunda, Bhubaneswar, Orissa: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Microsoft Office: 2 years (required)
- Front desk - Receptionist: 2 years (required)
- total work: 2 years (preferred)

**Language**:

- English (preferred)

**Location**:

- Baramunda, Bhubaneswar, Orissa (preferred)

Work Location: In person