Desktop Support Engnner

1 week ago

Noida Sector Noida Uttar Pradesh, India Raghav IT Solution Services OPC Pvt. Ltd Full time

**Key Responsibilities**:

- Provide **desktop, laptop, and peripheral support** for internal staff.
- Install, configure, and troubleshoot **hardware and software** systems, including operating systems (Windows, macOS, Linux), office suites, and proprietary software.
- Diagnose and resolve **technical issues** related to computers, printers, scanners, mobile devices, and other office equipment.
- Respond to **helpdesk tickets** and provide timely resolution or escalation to higher-level support teams as necessary.
- Assist with **user account management**, including password resets, permissions management, and software installation.
- Perform **regular software updates and patching** to ensure systems are secure and up-to-date.
- Monitor network connectivity and ensure proper integration of devices with the network (including VPNs, Wi-Fi, and Ethernet).
- Provide **remote desktop support** for users working from remote locations.
- Document and maintain a knowledge base of common technical issues and resolutions.
- Work closely with the IT team to **resolve systemic issues** and implement preventive measures to avoid future problems.
- Assist in **asset management**, including the tracking and inventory of hardware and software.
- Provide **training and guidance** to users on basic IT tools and troubleshooting techniques.

**Requirements**:

- **Experience**: 3+ years of experience in desktop support, IT support, or related field.
- **Education**: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- **Technical Skills**:

- Strong knowledge of **Windows OS** (Windows 7, 8, 10, and 11), **macOS**, and **Linux**.
- Experience with **Active Directory** and **Exchange**.
- Basic understanding of **networking protocols** (TCP/IP, DNS, DHCP, VPN).
- Familiar with **remote desktop tools** (TeamViewer, Remote Desktop, etc.).
- Ability to troubleshoot hardware components (desktops, laptops, printers, etc.).
- **Problem-solving** skills and a proactive approach to IT issues.
- Strong **communication skills** and the ability to explain technical information to non-technical users.
- Ability to work **independently** and in a team-oriented environment.
- Willingness to **work flexible hours** to accommodate user needs.

**Preferred**:

- Certifications such as **CompTIA A+**, **ITIL**, **Microsoft Certified IT Professional (MCITP)**, or **Microsoft Certified Solutions Associate (MCSA)**.
- Familiarity with **macOS** and mobile device management (MDM) systems.
- Experience with **networking devices** (routers, switches, firewalls).

**Work Environment**:

- Office environment with occasional **onsite support** required.
- May involve occasional **evening or weekend work** for system upgrades or support during critical times.

Pay: ₹20,939.88 - ₹24,192.93 per month

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- Desktop administration: 2 years (required)

**Language**:

- English (required)

**Location**:

- Noida Sector 16, Noida, Uttar Pradesh (required)

Work Location: In person

  • Desktop Support-networking

    2 weeks ago

    Noida Sector 16, Noida, Uttar Pradesh, India CIPHERSQUARE PAYMENT SOLUTIONS PRIVATE LIMITED Full time

    We are hiring for Freshers for **Desktop Support Role for BPO Located at Noida - Sector 15** **Roles and Responsibilities** - Provide desktop support to end-users, troubleshooting and resolving hardware and software issues. - Install, configure, and maintain desktops, laptops, printers, and other peripherals. - Knowledge of Networking - 0-1 year of...

  • IT Executive

    18 hours ago

    Sector-128 Noida, Noida, Uttar Pradesh, India Vinove Software and Services Pvt Ltd Full time

    **Role Summary & Key Objectives** **Core Responsibilities** 1. Desktop & User Support - Provide first-level troubleshooting for desktops, laptops, and peripherals. - Handle OS installation and configuration (Windows, Linux, macOS). - Perform regular system updates, patches, and performance checks. 2. Network & Firewall - Basic troubleshooting of firewalls,...

  • Desktop Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Vansh Industries pvt. Ltd. Full time

    **Job Description: Desktop Support Executive** **Position**: Desktop Support Executive **Location**: Sec-132, Noida **Experience**: 1-3 Years **Key Responsibilities**: - **Networking Support**: - Troubleshoot and maintain LAN, WAN, and internet connectivity. - Configure and manage network devices such as routers, switches, and access points. - Resolve...

  • Desktop Support-indore

    1 week ago

    Noida, Uttar Pradesh, India BirlaSoft Full time

    Country/Region: IN- Requisition ID: 11601- Work Model: - Position Type: - Salary Range: - Location: INDIA - NOIDA- BIRLASOFT OFFICE**Title**:Desktop Support-Indore**: - Description: - **JD**: **Skill: Desktop Support resources** Handling tickets which are required onsite support - Responding to client support requests. - Contacting clients to find out the...

  • IT Desktop Support

    2 weeks ago

    Noida, India CHCS Services, Inc Full time

    **Skills Required**: Good communication both verbal and written **Qualification / Certifications** **Graduate or diploma holder in any discipline** **Functional Area** Desktop / laptop support **Location** **Noida, in office position** Job description - _Coordination with vendors_ - _Troubleshooting laptop / desktop issues_ - _Software...

  • It Support Services Analyst(desktop Support)

    2 weeks ago

    Noida, Uttar Pradesh, India Clarivate Full time

    About You - experience education skills and accomplishments 3 years of experience working with Windows 10 Apple workstations 2016 Office 365 Multifactor Authentication VDI etc Tier 1 Knowledge of Microsoft and other Enterprise management tools such as Active Directory Exchange SCCM DNS GPO and TCP IP Intune JAMF MDM technologies etc Knowledge with Cisco VoIP...

  • Desktop Support Engineer

    16 hours ago

    Noida, Uttar Pradesh, India ALIQAN Technologies Full time

    Job Title: Desktop Support Engineer (L2 level)Exp: 3+ YearsType: Contract for 6 Months + ExtendableLocation - Noida/ BangaloreNight shift rotationalRole Summary: We are looking for a Desktop Support Engineer who has L2 level experience n troubleshooting hardware and network devices.Job Responsibilities:Knowledge of Service Now.Familiar with running SSH...

  • Consultant - It Service Desk + Desktop Support + On Floor Support Job

    3 weeks ago

    Noida, Uttar Pradesh, India Yash Technologies Full time

    YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models enhance competitiveness optimize costs foster exceptional stakeholder experiences and drive business transformation At YASH we re a cluster of the brightest stars working with cutting-edge technologies Our purpose is anchored in a single truth -...

  • Desktop Support Intern

    6 days ago

    Noida, Uttar Pradesh, India Triedge Solutions Full time

    Position : Desktop Support Intern (Only For Men) Location : Noida Roles & Responsibilities: - **Requirements**: **Job Type**: Internship Contract length: 3 months Pay: Up to ₹5,000.00 per month **Benefits**: - Cell phone reimbursement Shift: - Day shift Work Days: - Monday to Friday Work Location: In person

  • Network Admin/desktop Support

    4 days ago

    Noida, India Transtutors Full time

    **Requirement: - ** - Qualification: - BCA or MCA - Minimum 1.5 years of Desktop and Networking Exp - Can Troubleshoot Desktop, Printers and other Network Hardware **Job Description: - ** - Must be CCNA or MCSE Certified with Tracking ID - Can provide support on call, if required urgent resolution to any kind of Network Problem - Having good knowledge of...