Tele Caller Executive

1 week ago

Thaltej Road Ahmedabad Gujarat, India Growing Globe Immigrations Inc Full time

**Making Outbound Calls**: Telecallers initiate outgoing calls to potential clients who have expressed interest in immigration services or who are identified as potential leads.
- **Explaining Immigration Services**: They provide information about various immigration programs, visa types, eligibility criteria, and the services offered by the immigration consultancy or agency.
- **Appointment Setting**: They schedule appointments for potential clients with immigration consultants or advisors for detailed consultations.
- **Lead Generation**: Telecallers may be responsible for generating new leads through cold calling, referrals, or other lead generation strategies provided by the company.
- **Follow-Up Calls**: They conduct follow-up calls with potential clients who have shown interest but have not yet committed to using the services.
- **Maintaining Records**: Telecallers keep accurate records of all calls made and results achieved, including details of appointments scheduled and outcomes.
- **Customer Relationship Management**: They build and maintain relationships with clients by providing excellent customer service, addressing queries, and ensuring client satisfaction.
- **Achieving Targets**: Telecallers often have sales or conversion targets to meet, which may include generating a certain number of leads or converting a percentage of leads into clients.
- **Compliance and Documentation**: They ensure compliance with all regulations and internal policies governing client interactions and maintain proper documentation of all communications.
- **Updating Knowledge**: Telecallers stay updated with changes in immigration laws, policies, and procedures to provide accurate information to clients.
- **Team Collaboration**: They collaborate with immigration consultants, advisors, and other team members to ensure seamless service delivery and client satisfaction.
- **Adhering to Communication Etiquette**: Telecallers maintain professional communication etiquette, ensuring that they represent the company in a positive and respectful manner at all times.
- **Handling Objections**: They address client concerns or objections regarding immigration services and attempt to resolve issues to encourage client retention or conversion.
- **Feedback and Reporting**: Telecallers may provide feedback on client preferences, market trends, and overall effectiveness of lead generation strategies to improve performance.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)
- Gujarati (required)

Work Location: In person

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