
Customer Support Executive
6 days ago
Provide timely and effective support to clients regarding their ERP system inquiries and issues.
- Offer guidance on ERP system functionalities and best practices to enhance user experience.
- Diagnose and troubleshoot technical problems related to the ERP system.
- Assist clients with system updates, patches, and maintenance activities.
- Maintain clear and professional communication with clients through various channels.
- Keep clients informed about the status of their support requests and any changes in the system.
- Build and maintain positive relationships with clients to ensure high levels of customer satisfaction.
- Gather feedback from clients to identify areas for improvement in the ERP system and supportservices
Pay: ₹15,000.20 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
Application Deadline: 21/02/2025
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