Inbound Call Centre

1. Call Centre Management: Managing day-to-day operations of the call centre, Calling patient & potential clients, Patient appointment scheduling, Call volume monitoring, Call queue management, Lead capturing etc.2. Patient Interaction.3. Quality Assurance.4. Data Entry.5. Call routing.6. Complaint Resolution.7. System Management.8. SEO Optimisation.9....

**Contact Hr Himanshu Tyagi - (Seven 2 one seven six 2 five four six one)** **Adress - B41, Sector 2 Noida** - **Making Outbound Calls**: Contact potential or existing customers to inform them about products or services, gather feedback, or follow up on inquiries. - **Receiving Inbound Calls**: Answer incoming calls from customers to provide information,...

**Contact Hr Himanshu Tyagi - (Seven 2 one seven six 2 five four six one)** **Adress - B41, Sector 2 Noida** - **Making Outbound Calls**: Contact potential or existing customers to inform them about products or services, gather feedback, or follow up on inquiries. - **Receiving Inbound Calls**: Answer incoming calls from customers to provide information,...

**1. Call Centre Management: Managing day-to-day operations of the call centre, Calling patient & potential clients, Patient appointment scheduling, Call volume monitoring, Call queue management, Lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System...

**1. Call Centre Management: Managing day-to-day operations of the call centre, Patient appointment scheduling, including call volume monitoring, call queue management, lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System Management.** **8. SEO...

We are looking for a results-driven Inbound Sales Manager with a strong background in IT sales. This is an individual contributor role where you will manage the complete inbound sales cycle—from handling qualified leads to closing deals. The role demands strong relationship-building skills, solution-oriented selling, and a proven ability to convert inbound...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking...

**Answering incoming calls**: They are responsible for answering incoming calls promptly and professionally, ensuring that customers receive the highest level of service. - **Resolving customer issues**: They also focus on identifying and resolving customer issues, using their knowledge and training to provide timely and effective solutions. - **Providing...

Manage a high volume of inbound and outbound calls in a timely manner Follow communication “scripts” when handling various scenarios Identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives Meet individual and team qualitative and quantitative performance targets Contact HR Team 8838034903 Pay:...

To manage curriculum of call centre efficiently to achieve objective of organisation. To be able to counsel patients well. Qualification: Graduation. Pay: ₹20,000.00 - ₹27,724.28 per month **Benefits**: - Health insurance Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (preferred) **Experience**: - Technical support: 3...