Product Trainer

2 days ago

Delhi Delhi, India Edubull Technologies Pvt Ltd. Full time

We are looking for a skilled **Product Trainer** to deliver **engaging and impactful training sessions** to school principals, directors. This role is responsible for ensuring that school leaders understand and can confidently use the product to support their school's operations, academic planning, and digital transformation goals.

**Key Responsibilities**:

- Conduct comprehensive product training sessions (virtual and on-site) for school leadership, including principals, directors, and decision-makers.
- Explain complex product features in a simple, educational context to non-technical audiences.
- Customize training delivery based on the role of the audience (e.g., administrator vs. academic leader).
- Onboard new clients and support smooth adoption of the platform in their schools.
- Work closely with the customer success and product teams to understand updates and improvements in the product.
- Develop and maintain training materials: presentations, user manuals, FAQs, and video tutorials.
- Gather feedback during training and communicate it to the product team for continuous improvement.
- Support post-training follow-ups and refresher sessions as needed.

**Key Skills & Competencies**:

- Strong public speaking and communication skills
- Ability to simplify technical concepts for non-technical users
- Confident in handling senior-level stakeholders in education
- Patience, clarity, and a user-first approach
- Familiarity with school workflows and challenges (academic & administrative)
- Ability to manage time and schedules efficiently for multiple trainings

**Required Qualifications**:

- Bachelor’s degree in Education, IT, Communications, or a related field
- 2-5 years of experience in training, EdTech, or client onboarding roles
- Experience delivering product or software training to education clients is a strong advantage
- Comfortable using Zoom, MS Teams, Google Meet, and other online tools
- Willingness to travel to client sites for on-ground training (as needed)

**Desirable**:

- Prior experience working with school management systems.

Pay: ₹30,000.00 - ₹500,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Leave encashment

Schedule:

- Day shift

Work Location: In person

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