Product and Soft Skill Trainer

19 hours ago


Delhi Delhi, India Fasteners king private limited Full time

**Key Responsibilities - Product & Soft Skills Trainer**
- **Training Delivery**:

- Deliver soft skills training to enhance communication, teamwork, and customer handling skills of employees.
- **Content Development**:

- Design and update training materials, manuals, and presentations in alignment with product updates and business needs.
- Develop role-specific training modules for sales, dispatch, admin, and support teams.
- **Skill Enhancement**:

- Coach employees to improve communication, negotiation, and customer service abilities.
- Provide guidance on professional etiquette and workplace behavior.
- **Assessment & Feedback**:

- Evaluate participants’ learning progress through assessments, role-plays, and feedback sessions.
- Share regular reports with management on training effectiveness and employee development.
- **Cross-Functional Support**:

- Collaborate with sales and admin teams to identify skill gaps.
- Recommend learning interventions for performance improvement.
- **Continuous Improvement**:

- Stay updated on industry trends, training techniques, and product innovations.
- Suggest improvements in training processes to boost efficiency and employee engagement.

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Leave encashment

**Experience**:

- Trainer: 1 year (preferred)

Work Location: In person



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