product and soft skill trainer
14 hours ago
Key Responsibilities – Product & Soft Skills Trainer
- Training Delivery
- Conduct training sessions on company products, technical specifications, and applications.
- Deliver soft skills training to enhance communication, teamwork, and customer handling skills of employees.
- Content Development
- Design and update training materials, manuals, and presentations in alignment with product updates and business needs.
- Develop role-specific training modules for sales, dispatch, admin, and support teams.
- Skill Enhancement
- Coach employees to improve communication, negotiation, and customer service abilities.
- Provide guidance on professional etiquette and workplace behavior.
- Assessment & Feedback
- Evaluate participants' learning progress through assessments, role-plays, and feedback sessions.
- Share regular reports with management on training effectiveness and employee development.
- Cross-Functional Support
- Collaborate with sales and admin teams to identify skill gaps.
- Recommend learning interventions for performance improvement.
- Continuous Improvement
- Stay updated on industry trends, training techniques, and product innovations.
- Suggest improvements in training processes to boost efficiency and employee engagement.
Job Type: Full-time
Pay: ₹20, ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
Experience:
- Trainer: 1 year (Preferred)
Work Location: In person
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