Rcu Executive-ho
7 days ago
Job Role:
1. Handling unusual events pertaining to debit cards
2. Ensuring Shadow credit is given for applicable cases within 10 working days from the date of UE reporting date
3. Tracking shadow credit given cases for providing clear credit or rejection within 90 days from UE reporting date
4. Ensuring rejection intimation is sent to customers for cases wherever shadow credit is not provided
5. Co-ordinating with customer and branch for resolving the complaint and also actively involved in collecting the documents required for insurance claim and lodge insurance for all skimming case
6. Follow up with insurance team for lodging insurance claims and also for already lodged claims
7. Claiming chargeback for applicable Skimming cases under EMV Liability Shift
8 Update the existing letter drafts for sending the communication to customer pertaining to debit card frauds reported by customers
9 Investigate the fraud end to end and recommend controls or process which needs to be updated to plug the gaps in the existing system or process
10. Maintain MIS for the case handled and reported to RCU HO as and when required
Job Requirements:
Working knowledge of Finacle to understand the transactions
Good communication skills & Good working knowledge of MS Office - Word, Excel, PPT
Good MIS and data collation skills
Work closely with the team for fraud resolution
Timely Coordination with branch and RCU team & other departments
-
RCU Digital Fraud Team Manager-Ho
2 weeks ago
Bengaluru, Karnataka, India Kotak Life Insurance Full time ₹ 1,04,000 - ₹ 1,30,878 per yearAbout The Role JOB DESCRIPTION RoleRCU Digital Fraud Team Manager GradeM4/M5 Manage team of Acquisitions Managers to manage and grow existing portfolio of customers in Agri SME space.Acceptable knowledge of respective geography & ability to quickly recruit quality team members.To manage and grow existing portfolio of customers in Agri, Food...
-
RCU Digital Fraud Team Member-Ho
2 weeks ago
Bengaluru, Karnataka, India Kotak Mahindra Bank Full time ₹ 6,00,000 - ₹ 10,00,000 per yearJob Role:Thorough knowledge of Branch Banking processes/systems/controls / digital banking and trends observed with respect to digital banking frauds.Thorough knowledge on regulatory requirements on handling digital fraudsRaise queries/alerts to the concerned for appropriate actioning and mitigate the risks.Liaising with Branches, RRM & various departments,...
-
RCU Digital Fraud Team Member-Ho
2 weeks ago
Bengaluru, Karnataka, India Kotak Mahindra Bank Limited Full timeJob DescriptionJob Role:- Thorough knowledge of Branch Banking processes/systems/controls / digital banking and trends observed with respect to digital banking frauds.- Thorough knowledge on regulatory requirements on handling digital frauds- Raise queries/alerts to the concerned for appropriate actioning and mitigate the risks.- Liaising with Branches, RRM...
-
RCU Digital Fraud Team Manager-Ho
33 minutes ago
Bengaluru, India Kotak Life Insurance Full timeAbout The Role JOB DESCRIPTION RoleRCU Digital Fraud Team Manager GradeM4/M5 Manage team of Acquisitions Managers to manage and grow existing portfolio of customers in Agri SME space. Acceptable knowledge of respective geography & ability to quickly recruit quality team members. To manage and grow existing portfolio of customers in Agri, Food...
-
RCU Digital Fraud Team Member-Ho
23 minutes ago
Bengaluru, India Kotak Mahindra Bank Full timeJob Role: Thorough knowledge of Branch Banking processes/systems/controls / digital banking and trends observed with respect to digital banking frauds. Thorough knowledge on regulatory requirements on handling digital frauds Raise queries/alerts to the concerned for appropriate actioning and mitigate the risks. Liaising with Branches, RRM & various...
-
Senior Fraud Risk Specialist
2 weeks ago
Bengaluru, Karnataka, India beBeeFraudInvestigator Full time ₹ 18,00,000 - ₹ 30,00,000About the RoleThis position is responsible for leading and executing end-to-end fraud investigations across various financial services businesses.Key Responsibilities:Gather evidence, interview witnesses, conduct field visits as necessary, and liaise with stakeholders (internal & external)Understand the modus operandi (MO) and create root cause analyses...
-
Rcu Rl Sampling Team Member-ho
1 week ago
Bengaluru, Karnataka, India Kotak Mahindra Full timeJob Role: - Pre & post Account opening sampling of data for Risk Containment Unit - Coordination with the RPC/Agency/ branch for all Account sampling - Raising alerts to branches and follow-up on alerts for all negative cases - Logical conclusion to all samples with either a negative or positive alert The measurable will be - Trend analysis of both...
-
Bengaluru, India Axis Bank Full timeJob Description About Collections: The Collection department focuses on the collection of the bank's various loan products like Home Loans, Car Loans, and Personal Loans among others. While Underwriting department focuses on risk mitigation towards the loan offered to the customers. The department is key for the Loans business vertical as it is responsible...
-
Associate Manager
3 days ago
Bengaluru, India Navi Full timeAbout the TeamThe Risk team at Navi is responsible for identifying, assessing, and mitigating potential risks across the organization. The Fraud Risk & Strategy (FRS) team, part of the Risk function at Navi, owns fraud risk prevention, detection and investigation across all of Navi's business. To achieve this, FRS partners with Tech, Product & Analytics...
-
Associate Manager
2 weeks ago
Bengaluru, Karnataka, India Navi Full timeAbout the Team The Risk team at Navi is responsible for identifying, assessing, and mitigating potential risks across the organization. The Fraud Risk & Strategy (FRS) team, part of the Risk function at Navi, owns fraud risk prevention, detection and investigation across all of Navi's business. To achieve this, FRS partners with Tech, Product & Analytics...
