
Service Advisor
2 days ago
We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians.
Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled.
Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information required to provide excellent service.
- Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
- Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
- Manage and oversee the dealership’s workflow and schedule
- Call customers to advise them about service changes or car pick-up times
- Maintain positive customer relationships to ensure repeat business
**Education**:
- Bachelor Level Required
- Diploma In Relevant Field
**Experience**:
- 0 to 2 Years of Experience in Relevant Field
- Freshers are Welcome
**Benefits**:
- Provident Fund
- ESIC
- Incentive
- Cell Reimbursement
- Leave Encasement
**Job Types**: Full-time, Fresher
Pay: ₹15,000.00 - ₹22,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Work Location: In person
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