Customer Service Agent International Process

1 week ago

Uttam Nagar Delhi Delhi, India Kalp Solutions Full time

**Job Title**: Customer Service Agent
**Location**: Uttam Nagar East, West Delhi
**Shift Timing**: 8:00 PM to 5:00 AM
**Meals Provided | No Cab Facility**
**Immediate Joiners Preferred**

**Job Overview**:
**Key Responsibilities**:

- Handle inbound/outbound customer calls and provide timely and accurate information.
- Address customer inquiries, resolve issues, and provide exceptional customer service.
- Maintain a professional tone and communication style over calls.
- Adhere to company guidelines and meet performance metrics.
- Ensure high levels of customer satisfaction through prompt and efficient service.

**Requirements**:

- Graduate or Undergraduate degree.
- **Excellent command over the English language** (both verbal and written).
- **Immediate joiners** will be given preference.
- Flexibility to work in the **night shift** (8 PM to 5 AM).
- Strong problem-solving skills and the ability to handle customer queries effectively.
- Must be comfortable working in a fast-paced environment.

**Benefits**:

- **Meals provided** during the shift.
- Opportunities for career growth within the organization.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Uttam Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Can you join within 1 or 2 days

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)

**Location**:

- Uttam Nagar, Delhi, Delhi (required)

Work Location: In person

**Speak with the employer**
+91 7289038156

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