Front Office: Gsa

19 hours ago

Igatpuri Nashik Maharashtra, India Paradigm Consultancies Full time

WE ARE HIRING

Job designation:

- Front Office: GSA

Job location:

- Igatpuri, Nashik, Maharashtra.

**Salary**:

- 15,000-25,000 per month + Food & Accommodation

**Experience**:

- Total experience:

- 3 years of experience in Hospitality industry.
- Minimum experience:

- 1-2 years of experience in a customer service role, preferably in a hotel or resort.

Education:

- Degree or Diploma in Hospitality or related field.

Eligibility:

- Only Females

Skillset:

- Good communication skills
- Proficiency with MS Office

**IMMEDIATE JOINERS REQUIRED**

**JOB TYPE:

- FULL TIME**

Profile introduction:

- As a Front Office Guest Service Agent (GSA), you'll be the face of our establishment, providing exceptional customer service to our guests from the moment they arrive. Your warm demeanor, professionalism, and attention to detail will create a welcoming atmosphere and leave a lasting positive impression.

**Responsibilities**:

- Greet guests upon arrival and ensure a seamless check-in and check-out process.
- Handle reservations, inquiries, and requests promptly and courteously.
- Provide accurate information about facilities, services, and local attractions.
- Manage payments, cash handling, and maintain accurate records.
- Address guest concerns or issues effectively and escalate when necessary.
- Collaborate with other departments to ensure guest satisfaction.

**Requirements**:

- Proficiency in using hotel management software and reservation systems.
- Strong communication skills with fluency in spoken and written English (additional languages are a plus).
- Excellent organizational abilities and attention to detail.
- Ability to remain calm and professional in high-pressure situations.
- Flexibility to work various shifts, including weekends and holidays.
- Languages: English, Hindi, Marathi.

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

**Speak with the employer**
+91 8600139039

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