Front Office: Gsa

3 days ago

Igatpuri, India Paradigm Consultancies Full time

We are Hiring

Job Designation: Front Office: GSA

Job Location: Igatpuri, Nashik

**Salary**: 20000-25000

Education: Post-secondary education an asset, or degree in relevant field

Experience: Tourism & Hospitality experience of 2-3 years is preferred

Skillset:

- Excellent customer service and conflict resolution abilities
- Knowledge of property and Whistler area
- **Proficient in ENGLISH [ VERBAL- WRITTEN]**

**ONLY FEMALE APPLICANT**

**FULL TIME**

**IMMEDIATE JOIN**

**RESPONSIBILITIES**:

- Responsible for greeting every guest upon arrival
- Prepare documents and keys required for registration
- Register arriving guests and assign rooms
- Process guests' departures, calculate charges and receive payments
- Make, confirm, cancel and change reservations
- Promptly and courteously attend to telephone calls and text messages, directing as appropriate
- Provide information on hotel facilities and services
- Concierge services including booking activities, dining reservations and transport
- Provide detailed information about points of interest in the area
- Arrange services required for guests with special needs
- Ensure guest special requests are efficiently completed

**REQUIREMENTS**:

- Contribute to a positive team atmosphere
- Post-secondary education an asset, but not mandatory
- Tourism & Hospitality experience preferred
- Competent in Microsoft Office software (including but not limited to: Word, Outlook, Excel)
- Feel comfortable working in a fast-paced environment requiring multitasking
- Strong problem-solving skills required
- Excellent customer service and conflict resolution abilities
- Knowledge of property and Whistler area
- Ability to transfer luggage from vehicle trunks to bell carts and to guest rooms, ranging

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 08484977039

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