Front Office Executive

7 days ago


Igatpuri MH IN Kamal Hospitality Full time

Welcome and assist guests Greet guests warmly upon arrival answer questions and provide information about the hotel and surrounding area Manage check-in check-out Handle the entire process including guest registration room assignment and processing payments Handle reservations Manage reservations received via phone and online including taking bookings and making changes Resolve complaints Address and resolve guest complaints in a professional and timely manner Manage the front desk Ensure the reception area is tidy and has all necessary supplies Handle communication Answer and direct phone calls manage correspondence and handle mail and packages Maintain records Keep guest records room availability and payment information updated Coordinate with other departments Liaise with housekeeping and maintenance to ensure rooms are ready and guest needs are met Manage payments and billing Calculate bills collect payments and balance the cash drawer Job Type Full-time Pay 15 000 00 - 18 000 00 per month Work Location In person



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