Front Office Executive

4 weeks ago


Ratnagiri MH IN Kish Hospitality Consultant Full time

Front Office Executive - 1 Assist the Front Office Assistant in managing all front desk operations 2 Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area 3 Handle guest check-ins and check-outs efficiently and accurately 4 Respond to guest inquiries complaints and requests in a timely and professional manner 5 Assist in reservation management including inputting and updating guest information in the system 6 Ensure the lobby and reception area are clean tidy and presentable at all times 7 Provide administrative support including answering phone calls taking messages and handling mail and packages 8 Process financial transactions including collecting payment issuing receipts and balancing cash 9 Collaborate with housekeeping and maintenance departments to address guest needs and resolve any issues 10 Maintain a positive and friendly attitude towards guests colleagues and management Requirements 1 Previous experience in a front office or customer service role is preferred 2 Excellent communication and interpersonal skills 3 Familiarity with hotel management software such as Opera or Fidelio is a plus 4 Strong organizational and multitasking abilities 5 Ability to work well under pressure in a fast-paced environment 6 Flexibility to work various shifts including nights weekends and holidays 7 Fluency in English and local language 8 A diploma or certificate in Hotel Management or a related field is desirable If you are a driven and passionate hospitality professional please submit your application including your resume and cover letter to info kishhosputality com WhatsApp 918669574085 Job Types Full-time Permanent Pay 300 000 00 - 480 000 00 per year Benefits Flexible schedule Food provided Health insurance Life insurance Paid sick time Paid time off Provident Fund Education Bachelor s Preferred Experience Hotel 3 years Required Front Office Assistant in 5 Hotels 3 years Required License Certification Hotel Management Diploma BHM Degree Required Work Location In person



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