Bpo Chat Process Executive

11 hours ago

Jaipur Rajasthan, India Ambition Global services Full time

**Customer Experience Specialist - International Voice & Chat Process (Work from Office | Jaipur)**

**About the Organization**:
We are a **leading international BPO** delivering exceptional customer experience solutions to clients across the **US, UK, and Australia**. With a dynamic team and a strong presence in **Jaipur**, we are expanding rapidly and inviting **talented English-speaking professionals** from across India to join our customer support division.

**Job Location**:
**Jaipur, Rajasthan (Work from Office)**:
**Job Role**:
As a **Customer Experience Specialist**, you’ll represent international clients in managing customer queries via **voice and chat** channels. You will deliver clear, courteous, and effective assistance while maintaining exceptional service quality and accuracy.

**Key Responsibilities**:

- Resolve issues and provide product or service information promptly.
- Record and maintain detailed communication logs in internal systems.
- Meet performance standards for quality, efficiency, and responsiveness.
- Collaborate with internal teams to ensure consistent customer satisfaction.

**Who Can Apply**:

- **Education**: Open to undergraduates and graduates from any field.
- **Skills Required**:

- Strong command over **spoken and written English**.
- Excellent interpersonal, problem-solving, and listening skills.
- Ability to handle rotational shifts and office-based operations.

**Salary & Benefits**:

- **Compensation**: ₹27,000 - ₹37,000/month (based on communication and experience).
- **Relocation Bonus** and **14 days paid accommodation** for new joiners.
- Paid process training and certification programs.
- Incentives for performance, attendance, and quality metrics.
- Transparent appraisal and promotion policy.

**Career Path & Growth**:

- Fast-track promotions to **Senior Specialist, Trainer, or Quality Analyst** roles.
- Opportunity to work with **global clients and cross-cultural teams**.
- Ongoing learning and leadership development initiatives.
- Long-term career stability with international exposure.

**Hiring Process**:

- Initial HR Screening (Telephonic/Video)
- Final Client/Process Round
- Offer Rollout within 48 Hours

**Why Join Us**:

- Be part of a **globally recognized BPO brand** with a proven growth track record.
- Develop **international communication and client-handling skills**.
- Work in a modern office with a **vibrant, supportive team culture**.
- Enjoy **career stability**, learning opportunities, and competitive compensation.

**Summary**:
International BPO hiring India, Customer experience specialist Jaipur, Voice process jobs India, Chat support hiring, International process Jaipur, Global BPO job, Customer support executive, Call center jobs Jaipur, Customer care jobs PAN India, Non-voice process India, Customer service representative, English communication jobs India, Work from office Jaipur, International call center jobs, Freshers BPO hiring, Customer support associate, Global process executive, Relocation jobs Jaipur, Technical support Jaipur, Call center executive India, Customer success specialist, Global customer care careers.

**Job Types**: Full-time, Permanent

Pay: ₹27,000.00 - ₹37,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Language**:

- English (required)

Work Location: In person

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