Ota-relationship Executive

2 days ago

Bengaluru Karnataka, India Lexstays Hospitality Full time

OTA Relationship Management: Build and maintain strong relationships with key OTA partners, ensuring alignment with the company's goals and maximizing opportunities for exposure and bookings.

Rate & Inventory Management: Work closely with the revenue management team to ensure optimal pricing and inventory allocation across all OTA platforms. Monitor rate parity and adjust as necessary.

Content Management: Ensure that all OTA listings are accurate, consistent, and appealing to guests. Update content as needed, including descriptions, images, amenities, and policies.

Performance Analysis: Track and analyze key performance metrics for OTA channels, such as booking volume, revenue, and conversion rates. Provide regular reports to senior management and recommend strategies for improvement.

Marketing & Promotion: Collaborate with the marketing team to develop promotional campaigns and offers for OTAs. Monitor the success of these campaigns and adjust as needed.

Customer Service & Communication: Address guest inquiries and reviews from OTA platforms, ensuring timely and professional responses. Collaborate with the front desk and customer service teams to ensure guest satisfaction.

Compliance & Regulations: Ensure compliance with all OTA policies, industry regulations, and company's brand standards.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (required)
- Hotel management: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)
- Tamil (preferred)
- Kannada (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person

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