Customer Support Executive

3 days ago


Thane, India Decagon Software Private Limited Full time

We at **Decagon Software Pvt Ltd** develop and sell ERP software for schools in India. Our clients (schools) are spread across the country.

While using our software, our customers contact us for help if they face issues, or need assistance. We are looking for **executives** to guide our customers with their queries.

**Work location**: Kapurbawdi Junction, Ghodbunder Road, Thane

**Job Type**: Support

**You will have the following job duties**:

- Respond to queries / requests from our customers.
- Give training to our customers on how to use our software and mobile app.

**You should have the following skills**:

- Basic knowledge about Ms word, Ms Excel.
- Good written and verbal Hindi and English communication skills

**Working hours**: 9 am to 6 pm (Monday to Saturday)

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹23,000.00 per month

Schedule:

- Day shift

Application Question(s):

- [Mandatory question] What is your expected monthly salary?
- [Mandatory question] What is your residence location?
- Are you working somewhere now ?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- work: 1 year (preferred)



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