Cse (Customer Support Executive)

21 hours ago

Thane, India Dr Nishita's Cosmetic Clinics pvt ltd Full time

**Job Title**: Customer Support Executive

**Linguistic**: Gujarati, Hindi

**Location**: Thane

**Job Type**: Full-time

**Responsibilities**:

- Make outbound calls to prospective and existing patients.
- Provide information about clinic services, treatments, and products.
- Schedule appointments and follow up on appointment confirmations.
- Maintain a database of patient information and interactions.
- Handle patient inquiries, provide answers, and address concerns.
- Promote special offers and promotions.
- Collect feedback and relay it to the clinic management.

**Qualifications**:

- Strong communication and interpersonal skills.
- Persuasive and polite phone etiquette.
- Basic computer skills for data entry and record-keeping.
- Previous tele calling or customer service experience is a plus.

**Working Hours**:10 AM To 7 PM. (Mandatory working on weekends, flexible & 6 days working)

**Kindly note**: Personal phone are not allowed during the working hour.

**Salary**: ₹10,962.92 - ₹16,000.00 per month

Schedule:

- Weekend availability

**Language**:

- Hindi (preferred)
- Gujarati (required)

Ability to Commute:

- Thane, Maharashtra (required)

**Speak with the employer**
+91 9152331968

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