Customer Support Executive

2 days ago

Thane, India DirectusHR Services Full time

Hi ,

Greetings From DirectusHR,As we discussed on call that our client Tripstars Holidays having opening for Customer Support Executive, Thane Plz go through JD and Company Detail and revert back ASAP with Updated Cv.

About Company

Tripstars Holidays.

Tripstars specializes in creating personalized itineraries across a stunning selection of over 500+ destinations worldwide. With over 20 years of experience and an award-winning team. Tripstars is your one-stop shop for crafting your dream vacation. We offer a vast selection of over 500+ destinations worldwide, from breathtaking beaches to enriching cultural experiences. Our 20+ years of expertise and award-winning team provides the best possible value and seamless support throughout your trip.Our user-friendly platform makes booking a breeze, while our travel experts help tailor your vacation to your needs and preferences. We offer unbeatable deals, 24/7 support, flexible booking options, and top-notch customer service. Tripstars goes beyond just booking a trip; we create unforgettable memories.

Visit us today and let's get started

Book Holidays and Honeymoon Packages, Flight Tickets, Hotels DealsBook with I Need Trip and save massive on holiday packages, honeymoon packages, flight tickets, hotels, visa, & more. Get 24/7 Customer Support.

Position : Customer Support Executive

Location : Thane

Job Description:
**Responsibilities**:
Explaining company services and productsMaintaining daily call records Submitting daily progress reports

Qualifications:Graduation

Fluent communication skills in the local language

Basic computer skills

Office Address :Tripstars Holidays

1) What are the growth prospects?

The Company is currently in expansion mode & is planning to expand. We do see a lot many challenging opportunities coming up within organization.

2) What Projects/ Products you deal with?

Our Products include 500+ personalised destination plans

3) What kind of clients do you service?

Tripstars offers curated travel experiences for individual travellers, small groups (friends, families or colleagues) and Businesses (corporate retreats, Team building outings, incentive travel programs)

4) What is the Org structure in your company?

Tripstars is a flat organisation, with open door policy. This gives chance for great exposure and performance-related rewards even for newcomers.

5) What would be the salary structure?

We would like to discuss the salary structure during the personal interview round based on your fitment for the role. We are open to negotiations, and it will be as per industry standards. But I can assure you that we will offer you a competitive compensation.

6) Who is taking interviews?

The Interview will be taken by HR and Manager.

7) To whom does this position report?

Functionally you will report to the Supervisor. But we at Tripstars have an open culture in which the entire team will be there to support & nurture your talents.

8) Is this a transferable job?

No Please acknowledge this mail with updated CV If you have any queries, please reach out to me.

Thanks & Regards,

Naina

DirectusHR Services

Thane

8319348037

Pay: ₹11,784.13 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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