Customer Service Associate

1 week ago

Ahmedabad Gujarat, India Abacos Health Full time

**Job Title**: Customer Service Representative

**Location**: Thaltej

**Job Type**: [Full-time]

**Key Responsibilities**:

- Resolve customer complaints and issues with a focus on customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Provide product information and support to enhance the customer experience.
- Collaborate with team members and other departments to improve service delivery.
- Follow up with customers to ensure their issues are resolved and needs are met.
- Stay updated on product knowledge and company policies.

**Qualifications**:

- High school diploma or equivalent; further education is a plus.
- Proven experience in customer service or related field.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Proficient in using customer service software

Pay: ₹10,177.91 - ₹30,746.40 per month

Schedule:

- Night shift
- US shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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