
Telesales Executive
2 days ago
A Telesales Executive is a sales professional who uses the telephone to sell products or services to potential customers. They play a crucial role in generating leads, building relationships with customers, and driving revenue for their company.
**Key Responsibilities**:
- **Generate Leads**:
- Conduct outbound calls to potential customers.
- Identify and qualify leads through cold calling and other sales techniques.
- Research and identify potential customers from various sources.
- **Sales & Conversions**:
- Deliver persuasive sales presentations and product demonstrations over the phone.
- Handle customer objections and negotiate deals effectively.
- Close sales and achieve individual and team sales targets.
- **Customer Relationship Management**:
- Build and maintain strong relationships with customers to ensure satisfaction and repeat business.
- Provide excellent customer service and address customer inquiries.
- Gather customer feedback and provide insights to improve products and services.
- **Data Management & Reporting**:
- Maintain accurate records of all customer interactions, sales activities, and lead information.
- Prepare reports on sales performance, customer trends, and market insights.
- **Continuous Learning**:
- Stay updated on industry trends, product knowledge, and sales techniques.
- Participate in training sessions and workshops to enhance skills.
**Essential Skills**:
- **Excellent Communication Skills**: Strong verbal and written communication skills, including active listening and persuasive speaking.
- **Strong Interpersonal Skills**: Ability to build rapport and connect with people over the phone.
- **Sales & Negotiation Skills**: Proven ability to close deals and negotiate effectively.
- **Customer Service Orientation**: A focus on customer satisfaction and building long-term relationships.
- **Time Management & Organization**: Ability to manage multiple tasks and prioritize effectively.
- **Resilience & Persistence**: Ability to handle rejection and maintain a positive attitude.
- **Product Knowledge**: In-depth understanding of the products or services being sold.
**Additional Skills (Desirable)**:
- **CRM Software Proficiency**: Experience with CRM systems like Salesforce or HubSpot.
- **Telephony Systems Knowledge**: Familiarity with telephony systems and dialing software.
- **Data Entry & Typing Skills**: Accuracy and speed in data entry.
- **Teamwork & Collaboration**: Ability to work effectively with other members of the sales team.
**If you're considering a career as a Telesales Executive, it's important to have a strong work ethic, a positive attitude, and a passion for sales.**
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
- Sales: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
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