Import Executive

1 day ago


Vidyavihar Mumbai Maharashtra, India Modera Freight Services Full time

We are hiring for Sea Import Executive for Pricing operations and Customer Service.

Job Location : Vidhyavihar, mumbai

Work time : 10:00 am to 6:30 Pm

Work days : Monday to Saturday (2nd sat off)

Job Description:
Knowledge of international freight forwarding industry

Responsible for handling complete of import shipments

Handling shipments Sea - Imports FCL - LCL
One point contact for clients

Track shipments and update to customer & keep record

Ensure customer experience by addressing customer concerns and resolving issues

Preparing Daily status report & sending it to customer daily

Followup with agents, vendors, shipping line and update client.

Track - Trace, followup tightly for regular updates to clients.

Update daily reports to management.

Handle customer queries and resolve for high level services.

Complete knowledge of freight forwarding and customs clearance activities.

Skills required

Good communication skills

English is must

Microsoft tools Outlook, Excel and Teams knowledge is must.
- Good comm skills (Written & Spoken & Local Language)
- Effective customer service & interpersonal skills
- Handle queries & escalations

**Salary**: ₹10,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- import: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 8928716281


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