Cse (Customer Support Executive)

2 weeks ago

Gurugram Haryana, India EpVi New Technological Epoch Pvt. ltd. Full time

**Post: Customer Support Executive**

**Location: Gurgaon**

**Package: 12k - 20k per month**

**Can join immediately**

**Key Responsibilities**:

- Troubleshoot and resolve customer issues effectively.
- Maintain accurate records of customer interactions.
- Collaborate with other departments to resolve escalated issues.

**Key Requirements**:

- 1-2 years of experience in customer support or a similar role.
- A graduation degree is a must.
- Strong problem-solving and communication skills.
- Ability to work in rotational shifts (day and night).
- Customer-first attitude with attention to detail.

**Working Shift**:Night Shift

**Working Hours**:4pm - 12am

**Working Days**: Monday - Saturday

**About EPVI**:
EPVI is a deep-tech startup helping users manage and save electricity with our IoT, AI, and ML solutions. We serve clients in B2B (hospitality, commercial) and B2C markets.

If you are passionate about hardware development and want to contribute to energy management innovation, we’d love to have you on our team

**Job Types**: Full-time, Permanent

Pay: ₹11,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How soon you can join us?
- What's current CTC?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

Work Location: In person

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