Customer Service

4 hours ago

Kandivali West Mumbai Maharashtra, India BHARATI PRAKASH BHAYANI Full time

**Key Responsibilities**:

- Answer incoming calls promptly and professionally.
- Assist patients with appointment scheduling and rescheduling.
- Provide information about dental services, payment plans, and promotions.
- Address inquiries and resolve patient concerns effectively.
- Maintain accurate records of patient interactions and appointments in the clinic management system.
- Follow up with patients for appointment confirmations and reminders.
- Collaborate with the front desk and dental team to ensure smooth clinic operations.
- Escalate complex queries or complaints to the appropriate team members.

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Night shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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