Cro (Customer Relationship Officer)

2 days ago

Kottayam, India FirstCry.com Full time

Job Title
- CRO(Customer Relationship Officer)

Job Location
- Koduvally, Kerala

Experience-1+

**Project Description**:(Project on which the new hire will work)
- Proven work experience as a Retail Sales Representative or Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts

**Roles and responsibilities**:

- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Stay up-to-date with new products/services

**Salary**: ₹15,000.67 - ₹18,000.25 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Kasaragod, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service (preferred)
- Communication skills (preferred)

**Language**:

- Local language (preferred)

**Speak with the employer**
+91 7902239895

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