Cro (Customer Relation Officer)

3 days ago

Tiruvalla, India AHRI Full time

Advanced Hair Restoration India Pvt, with the brand name Hair O Craft, is the leader in Hair Transplantation and Hair Restoration in Kerala since 2006 with ISO1900:2015. We have 14 branches with 200+ staff and planning for Pan India expansion.
- Required Customer Relation Officer for our Trivandrum centre.
- Qualification - Graduation (MBA Preferred)
- Experience - Min. 3-5yrs in sales and marketing (Preference for Healthcare industry experience)
- Age - Below 30
- Gender - Male
- Good communication skill and proficient in MS office

**Roles and Responsibilities**
- Advise customers regarding our services and convince them about our strengths
- Co-ordinate with the medical team and give suitable solutions for the customer
- Achieve sales and revenue targets and work diligently to meet them
- Resolve customer complaints quickly and effectively
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Collaborate with internal teams to address customer needs
- Participation in all Promotional Activities
- Planning customer relations management strategies designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty.
- Implementing strategies to test the various forms of marketing developed by the team.
- Liaising with other Government departments as and when needed.
- Making sure the customer database is correctly segmented for targeted marketing activities.
- Coming up with creative ideas, preparing proposals, overseeing the process & execution, and reporting the results to the Corporate Team
- The ability to meet tight deadlines and outstanding time management skills.
- Team working and leadership skills; create new strategies and stay on top of the administration side of things.
- Commercial awareness. Must know his/her target market well and have the ability to create campaigns that grab the attention of customers and solves their problems.
- Top quality analytical skills. A big part of your job involves gathering and analyzing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.

Schedule:

- Day shift

Work Location: In person

  • Customer Relation Executive Cum Front Office

    4 weeks ago

    Tiruvalla, Kerala, India SS HYUNDAI, ADOOR Full time

    We are hiring Customer Relation Executive cum Front Office Experience 0-5 yr Exp Share your Resume or Contact 9539682052 careers sshyundai in Key Responsibilities Greet clients visitors and guests warmly Handle inquiries by answering questions and providing necessary information Answer screen and...

  • Customer Relation Manager

    3 days ago

    Tiruvalla, Kerala, India Intrepid Works Pvt Ltd Full time ₹ 4,66,098 - ₹ 7,20,000 per year

    Mahindra Merdian Moto urgently required Customer Experience Manager in our Pathanamthitta Branch*Key Responsibilities:**Customer Relationship Building*: Develop and maintain long-term relationships with customers, ensuring their satisfaction and loyalty.*Issue Resolution*: Resolve customer complaints and issues in a timely and professional manner.*Customer...

  • Customer Relation Officer

    5 hours ago

    Tiruvalla, India MEDCITY INTERNATIONAL ACADEMY THIRUVALLA Full time

    Pay: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus - Yearly bonus Ability to commute/relocate: - Thiruvalla, Kerala: Reliably commute or planning to relocate before starting work (required) **Language**: - English (preferred) Work...

  • Patient Relations Officer

    7 days ago

    Tiruvalla, India Pushpagiri Medical College Hospital Full time

    1. Your primary duties and responsibility is to give care to the patients and Bystanders which you serve. 2. Providing help to patient’s and bystanders who are in need. 3. Need to know all ICU’s in and out condition. 4. Coordinate with Patient Relations Officers posted for duty in other areas in the hospital. 5. Always maintain a good relation with...

  • Patient Relations Officer

    3 days ago

    Tiruvalla, India Pushpagiri Medical College Hospital Full time

    1. Your primary duties and responsibility is to give care to the patients and Bystanders which you serve. 2. Providing help to patient’s and bystanders who are in need. 3. Need to know all ICU’s in and out condition. 4. Coordinate with Patient Relations Officers posted for duty in other areas in the hospital. 5. Always maintain a good relation with...

  • Relationship Officer

    1 week ago

    Tiruvalla, India BePlus Talent Solution Full time

    Axis Max Life Walk in Drive Read carefully post then only apply FresherGraduate(With all marksheets and certificate) Age 24 to 30 Direct Channel Job Details:- * Leads Provided (60 % to 70 %) * Motivate to Bank Employees for Related life insurance products * And Generating leads from Open Market also * customers and getting leads from bank Employees. *...

  • Relationship Officer

    1 day ago

    Tiruvalla, Kerala, India BePlus Talent Solution Full time ₹ 11,000 - ₹ 3,13,203 per year

    Axis Max LifeWalk in DriveRead carefully post then only applyFresherGraduate(With all marksheets and certificate)Age 24 to 30Direct Channel Job Details:-* Leads Provided (60 % to 70 %)* Motivate to Bank Employees for Related life insurance products* And Generating leads from Open Market also* customers and getting leads from bank Employees.* Converting those...

  • High Salary Relationship Officer

    2 weeks ago

    Tiruvalla, Kerala, India BePlus Talent Solution Full time

    Axis Max Life Walk in Drive Read carefully post then only apply Fresher Graduate With all marksheets and certificate Age 24 to 30 Direct Channel Job Details - Leads Provided 60 to 70 Motivate to Bank Employees for Related life insurance products And Generating leads from Open Market also customers and getting leads from...

  • Sales Officer

    3 days ago

    Tiruvalla, India AVG MOTORS LTD. Full time

    Responsibilities: - Pre-sales: Lead generation / Referrals / Offering Test Drives to Customers. - Sales: Cars / Accessories / Exchange. - Post Sales: Delivery / Service. - Understands Customer’s requirement for finance and guides customer on options / documentation basis his profile. Keeping track of customer’s car related requirements and keeping him...

  • Front Office Assistant

    3 days ago

    Tiruvalla, India Ashtamudi wellness beauty salon Full time

    **Responsibilities**: - Solid organization and record-keeping skills - Familiarity with processing transactions - Have strong organizational skills - Having good time management skills - Greeting customers - General maintenance of the office - Daily reporting of PFD and EOD - Ability to multitask - Customer service - Good communicational skills - Target...