Cro (Customer Relation Officer)

19 hours ago


Kottayam, India AHRI Full time

Advanced Hair Restoration India Pvt, with the brand name Hair O Craft, is the leader in Hair Transplantation and Hair Restoration in Kerala since 2006 with ISO1900:2015. We have 14 branches with 200+ staff and planning for Pan India expansion.
- Required Customer Relation Officer for our Trivandrum centre.
- Qualification - Graduation (MBA Preferred)
- Experience - Min. 3-5yrs in sales and marketing (Preference for Healthcare industry experience)
- Age - Below 30
- Gender - Male
- Good communication skill and proficient in MS office

**Roles and Responsibilities**
- Advise customers regarding our services and convince them about our strengths
- Co-ordinate with the medical team and give suitable solutions for the customer
- Achieve sales and revenue targets and work diligently to meet them
- Resolve customer complaints quickly and effectively
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Collaborate with internal teams to address customer needs
- Participation in all Promotional Activities
- Planning customer relations management strategies designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty.
- Implementing strategies to test the various forms of marketing developed by the team.
- Liaising with other Government departments as and when needed.
- Making sure the customer database is correctly segmented for targeted marketing activities.
- Coming up with creative ideas, preparing proposals, overseeing the process & execution, and reporting the results to the Corporate Team
- The ability to meet tight deadlines and outstanding time management skills.
- Team working and leadership skills; create new strategies and stay on top of the administration side of things.
- Commercial awareness. Must know his/her target market well and have the ability to create campaigns that grab the attention of customers and solves their problems.
- Top quality analytical skills. A big part of your job involves gathering and analyzing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.

Schedule:

- Day shift

Work Location: In person



  • Kottayam, India AHRI Full time

    Advanced Hair Restoration India Pvt, with the brand name Hair O Craft, is the leader in Hair Transplantation and Hair Restoration in Kerala since 2006 with ISO1900:2015. We have 14 branches with 200+ staff and planning for Pan India expansion. - Required Customer Relation Officer for our Trivandrum centre. - Qualification - Graduation (MBA Preferred) -...


  • Kottayam, Kerala, India Eduint4u Consultancy Pvt Ltd Full time ₹ 1,50,000 - ₹ 1,80,000 per year

    Eduint4u Consultancy Pvt Ltd is seeking a highly motivated and skilled Client Relation Officer to join our dynamic team. The Client Relation Officer will be responsible for maintaining strong relationships with our clients, ensuring that their needs are met, and providing exceptional customer service. Currently we have vacancies in our Kottayam branchKey...


  • Kottayam, India MEDCITY INTERNATIONAL ACADEMY KOTTAYAM Full time

    **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus - Yearly bonus Ability to commute/relocate: - Kottayam, Kerala: Reliably commute or planning to relocate before starting work (required) **Experience**: - Customer service...


  • Kottayam, India Purackal Honda Full time

    We are hiring a Customer Relations Executive is responsible for managing and improving the relationship between a company and its customers. Key responsibilities typically include: - Issue Resolution: Address customer complaints and resolve issues efficiently, ensuring customer satisfaction. - Product Knowledge: Maintain a thorough understanding of company...


  • Kottayam, India CHINGAVANAM MEDICAL CENTRE Full time

    **Position: Public Relations Officer** **Qualification : MHA/MBA Hospital Administration/PG Degree** **Experience : Min.1 Year** **Salary : Best in Industry** **Age Group : Below 30 Years** **Location: Chingavanam, Kottayam** **Salary**: ₹12,000.00 - ₹20,000.00 per month Schedule: - Flexible shift Supplemental Pay: - Performance bonus Ability...


  • Kottayam, Kerala, India Signature Work Abroad Full time ₹ 1,60,000 - ₹ 2,40,000 per year

    About Us:Signature Work Abroad is a specialist healthcare recruitment agency helping qualified nurses build rewarding careers in GCC countries. We take pride in guiding candidates every step of the way, from first contact to successful overseas placement.Role Overview:As a Customer Relations Executive, you will play a vital role in converting potential leads...


  • Kottayam, India jubeerich consultancy Full time

    Customer relations Minimum qualification -Any Bachelors freshers can apply **Salary**: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - near Railway station, Kottayam - 686001, Kerala: Reliably...


  • Kottayam, India Signature Work Abroad Full time

    **About Us**: **Role Overview**: **Key Responsibilities**: - Receive and manage leads provided by the company (mainly nurses interested in working abroad). **Requirements**: - Strong communication skills in English,Malayalam and Tamil. - Prior experience in customer relations, telecalling, or recruitment is preferred. - Basic computer skills and...


  • Kottayam, KL, IN Eduint4u Consultancy Pvt Ltd Full time

    Eduint4u Consultancy Pvt Ltd is seeking a highly motivated and skilled Client Relation Officer to join our dynamic team The Client Relation Officer will be responsible for maintaining strong relationships with our clients ensuring that their needs are met and providing exceptional customer service Currently we have vacancies in our Kottayam branch Key...


  • Kottayam, India Blucpz Full time

    This post provides complete information on the job description of a customer service officer, to boost your understanding of the key tasks, duties, and responsibilities they commonly perform. A customer service officer is one whose primary role is to respond to a variety of customer inquiries and requests through the telephone, in person (i.e., over the...