Cro (Customer Relation Officer)

2 days ago

Kottayam, India AHRI Full time

Advanced Hair Restoration India Pvt, with the brand name Hair O Craft, is the leader in Hair Transplantation and Hair Restoration in Kerala since 2006 with ISO1900:2015. We have 14 branches with 200+ staff and planning for Pan India expansion.
- Required Customer Relation Officer for our Trivandrum centre.
- Qualification - Graduation (MBA Preferred)
- Experience - Min. 3-5yrs in sales and marketing (Preference for Healthcare industry experience)
- Age - Below 30
- Gender - Male
- Good communication skill and proficient in MS office

**Roles and Responsibilities**
- Advise customers regarding our services and convince them about our strengths
- Co-ordinate with the medical team and give suitable solutions for the customer
- Achieve sales and revenue targets and work diligently to meet them
- Resolve customer complaints quickly and effectively
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Collaborate with internal teams to address customer needs
- Participation in all Promotional Activities
- Planning customer relations management strategies designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty.
- Implementing strategies to test the various forms of marketing developed by the team.
- Liaising with other Government departments as and when needed.
- Making sure the customer database is correctly segmented for targeted marketing activities.
- Coming up with creative ideas, preparing proposals, overseeing the process & execution, and reporting the results to the Corporate Team
- The ability to meet tight deadlines and outstanding time management skills.
- Team working and leadership skills; create new strategies and stay on top of the administration side of things.
- Commercial awareness. Must know his/her target market well and have the ability to create campaigns that grab the attention of customers and solves their problems.
- Top quality analytical skills. A big part of your job involves gathering and analyzing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.

Schedule:

- Day shift

Work Location: In person

  • Cro (Customer Relation Officer)

    2 weeks ago

    Kottayam, India AHRI Full time

    Advanced Hair Restoration India Pvt, with the brand name Hair O Craft, is the leader in Hair Transplantation and Hair Restoration in Kerala since 2006 with ISO1900:2015. We have 14 branches with 200+ staff and planning for Pan India expansion. - Required Customer Relation Officer for our Trivandrum centre. - Qualification - Graduation (MBA Preferred) -...

  • Customer Relations Officer

    5 days ago

    Kottayam, Kerala, India Hair O Craft Hair Skin & Dental Clinic Full time ₹ 21,60,000 - ₹ 43,20,000 per year

    We are hiring CRO in our organization.Requirement:Experience : Min 1 year in Tele sales, Tele calling, Customer relationQualification : Degree or DiplomaGender : FemaleSalary : 15000 to incentiveLocation: KottayamIf interested candidate please share your CV:WhatsApp Job Type: Full-timePay: ₹15, ₹18,000.00 per monthLanguage:English (Preferred)Work...

  • Customer Relations Officer

    6 days ago

    Kottayam, KL, IN Hair O Craft Hair Skin & Dental Clinic Full time

    We are hiring CRO in our organization Requirement Experience Min 1 year in Tele sales Tele calling Customer relation Qualification Degree or Diploma Gender Female Salary 15000 to 18000 incentive Location Kottayam If interested candidate please share your CV WhatsApp - 9048003749 Job Type Full-time Pay 15 000 00 - 18 000 00 per month Language English...

  • Customer Relation Officer

    6 days ago

    Kottayam, KL, IN Jobted IN C2 Full time

    We are hiring CRO in our organization Requirement Experience Min 1 year in Tele sales Tele calling Customer relation Qualification Degree or Diploma Gender Female Salary 15000 to 20000 incentive Location Kottayam Kerala If interested candidate please share your CV whatsapp - 9048003749 Job Type Full-time Pay 15 000 00 - 20 000 00 per month Benefits Provident...

  • Chief Risk Officer

    7 days ago

    Kottayam, India Hireginie Full time

    Our Client: Our client is a venture-backed financial technology company revolutionizing how India saves, invests, and accesses credit through its most trusted asset — Gold. With a mission to empower millions of households to unlock the true value of their assets, the company is building innovative solutions that promote financial independence and security....

  • Customer Relationship Officer

    1 day ago

    Kottayam, Kerala, India Hair O Craft Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    We are hiring CRO in our Kottayam Branch.Requirement:Experience : 1+ years exp in customer relationQualification : Degree/ PGGender : FemaleSalary : 15000 to IncentivesLocation : Kottayam, KeralaIf interested candidate pls share you updated CVContact number Job Type: Full-timePay: ₹15, ₹18,000.00 per monthWork Location: In person

  • Customer Relationship Officer- Female

    1 week ago

    Kottayam, Kerala, India Hair O Craft Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    We are hiring CRO in our Kottayam Branch.Requirement:Experience : 2+ years exp in customer relationQualification : Degree/ PGGender : MaleSalary : 15000 to IncentivesLocation : KottayamIf interested candidate pls share you updated CVJob Type: Full-timePay: ₹15, ₹18,000.00 per monthWork Location: In person

  • Customer Relationship Officer

    12 hours ago

    Kottayam, KL, IN Hair O Craft Full time

    We are hiring CRO in our Kottayam Branch Requirement Experience 1 years exp in customer relation Qualification Degree PG Gender Female Salary 15000 to 18000 Incentives Location Kottayam Kerala If interested candidate pls share you updated CV snehaprabha p hairocraft com Contact number -9048003749 Job Type Full-time Pay 15 000 00 - 18 000 00 per month Work...

  • Customer Relationship Officer- Female

    1 week ago

    Kottayam, KL, IN Hair O Craft Full time

    We are hiring CRO in our Kottayam Branch Requirement Experience 2 years exp in customer relation Qualification Degree PG Gender Male Salary 15000 to 20000 Incentives Location Kottayam If interested candidate pls share you updated CV Job Type Full-time Pay 15 000 00 - 18 000 00 per month Work Location In person

  • Customer Relations Officer

    6 days ago

    Kottayam, KL, IN Hair O Craft Full time

    We are hiring Customer Relations Officer in our Kottayam branch Requirements Qualification - Degree Experience - Minimum 6 Months Gender - Female Working Time - 9 30am - 6 00pm Salary Package - 15 000 00 - 18 000 00 Interested candidates please share your updated resume - Email ID - snehaprabha p hairocraft com Contact number - 9048003749 Job Type Full-time...