
Customer Support Executive
15 hours ago
Reaching you out for the position
Document cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers.
- Resolve customer complaints in a timely and professional manner
- Monitor customer feedback and provide recommendations for improvement
- Follow Quality Assurance & compliance guidelines.
JOB DETAILS
Post: Customer Support Associate
- Location: Gurgaon
- Shift timings: Rotational Shifts
- Working Days: 05 Days (Rotational)
- Weekly Offs: 02 Days (Rotational)
PERKS & BENEFITS
- Incentives: Performance Based
- PF & Medical Benefits
- Free Meals
- Both Side Cab Service
ELIGIBILITY CRITERIA
- Bachelor’s degree in any field
- Excellent written and verbal communication skills
- Applicant should be comfortable with night shifts and WFO
REQUIRED SKILLS
- Excellent communication skills (verbal & written)
- Knowledge of customer service principles and practices
- Excellent customer service skills
- Ability to multitask and prioritize tasks
- Ability to work independently and as part of a team
Share CV at 8076838492
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹30,000.00 per month
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹32,000.00 per month
**Benefits**:
- Commuter assistance
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Monday to Friday
- Rotational shift
- US shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Work Location: In person
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