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Customer Care Executive

2 weeks ago

Hauz Khas Delhi Delhi, India bizaccenknnect pvt .ltd Full time

**Roles & Responsibilities**:

- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Planning the training and standardization of service delivery.
- Conducting quality assurance surveys with clients and collecting feedback from clients.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment in your team.
- Establishing a positive rapport with all clients and customers in person or via phone.

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**

+91 9667044640